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SPL Ops Assistant (정규직)

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Primary Location: 5 MALLIJAE-RO 37-GIL, JUNG-GU, SEOUL, Seoul - Korea, Republic of , 04508 Job ID: R25014454

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Job Description:

UPS Job Description Template

Job Title :

SPL Ops Assistant (정규직)

(displayed to candidates)

Department :

Logistics

Job Summary

  • The purpose of this role is to lead Contract Logistics Operation in efficient and effective way while meeting customers’ demand in various aspects.
  • He/She must proactively contribute to the team and actively committed to the team development/clean environment.
  • He/She analyzes and responds to customers’ requests, resolves customer issues, conducts research, prepares reports, and identifies account penetration opportunities.
  • He/She must be meticulous, able to communicate effectively and possess good planning & organizational skills in order to fulfill requirements of this position.

Responsibilities

  • Perform daily operation including inbound, outbound, and periodic count according to SOP/WI
  • Responsible for handling with inventory management related with assigned daily operation. 
  • Deliver quality service and communicate with customers and respond to customer's inquiries when required in a timely manner
  • Escalate complex issues/inquiries to Team Lead/Supervisor
  • Documentation and Report progress updates, key achievements and any concerns to Team Lead/Supervisor
  • Follow and develop standard procedures and complying with internal QMS, rules and regulations.
  • Perform proper tasks including documentation etc. required for management of the center.
  • Perform a clean and safe working environment.
  • May assist billing and prepare payment documents
  • May ad-hoc tasks as assigned.

Qualification

  • Bachelor’s Degree or above (preferred)
  • Minimum 1 years of work experience in logistics industry (preferred)
  • Decent English skill especially in reading and writing (preferred)
  • Close workplace from Residence (preferred)
  • SAP experience (preferred)
  • Good communication and interpersonal skills
  • Analytical and numerical approach
  • Organizational and Teamwork mindset
  • Strong problem-solving skills
  • Good IT skills, MS Office application especially Excel, knowledge of warehouse management systems
  • Good understanding of customer deliverables and the impact of failure

Working Hours / Location

  • 40 hours a week (Mon to Fri 09:00 – 18:00, except Public Holiday)
  • Lunch Time : 12:00 – 13:00
  • Mallidong-1ga, Jung-gu, Seoul, Korea


Employee Type:

Permanent


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