Meet Team UPS
Itz-el M.
Industrial Engineering Manager
Mexico
Itz-el has been working for UPS for 22 years and she has done many different things here. She has been a manager for over 12 years and has had the opportunity to evolve people through her position.

Q&A with Itz-el
What is a UPSer's routine like?
I’m responsible for broad and short-term analysis planning and routes to direct delivery of packages. As a manager, my everyday motivation is to know that I can support people to develop their best and succeed here, because here we have true opportunities to grow.
What makes you stay at UPS?
We are always learning something new, always overcoming different challenges and we support each other to achieve all of this, and this is possible because here we have respect and confidence in each other.
What makes you proud to be a UPSer?
I still have a lot to learn. I have a career plan, and it motivates me to work. I’m proud of the respect for employees and the community that UPS has. The respect for employees and the community that UPS has. It’s not only about business, but also about people, about the UPSer's family.
How do people react when you say you work at UPS?
A lot of times people don't know the company or what UPS does. So, I tell them, and they realize they know UPS because they’ve already seen the logo. But, my friends and parents know UPS. I always say how important it is.
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