Primary Location: MELBOURNE MACE WAY (MNX),9 MACE WAY TULLAMARINE, MELBOURNE, Victoria - Australia , 3043 Job ID: R25016516

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Job Description:

Title:

State Transport Manager

Department

Operations

Company Overview:

MNX, a UPS company, is a leader in time and mission critical logistics and supply chain services. Whether it is a medical device, a radioactive cancer therapy, the engine of an airplane, a high-speed network router, a hard drive encrypted with a summer movie release or a liver donated for transplant, the most time sensitive shipments in the world are entrusted to MNX.

Job Overview:

The Transport Manager will oversee the transport and dispatch functions, focusing on employee development, fleet management, and third-party logistics (3PL) providers. This role emphasises driving cost efficiencies while maintaining a strong customer-centric approach.

Key Responsibilities:

Identify risks and opportunities, and implement innovative solutions to enhance logistics delivery
Source external freight carriers that meet safety, quality, environmental, and regulatory standards to fulfill customer objectives.
Implement processes and controls for Allocators, Drivers, and Dispatch Staff to manage customer service and communication effectively.
Manage the transport and dispatch team in line with business goals, overseeing the organisation and prioritisation of daily workload and staffing needs to meet production goals for the transport division.
Provide strong leadership to develop team members and leverage operating systems and communication tools.
Analyze service issues and implement changes to enhance service quality.
Organize and prioritize daily work orders and staffing needs to meet production targets.
Ensure compliance with health and safety, environmental, vehicle and license requirements.
Manage third-party logistics (3PL) providers such as Qantas, Air-Road, Star Track, and Border Express to ensure cost-effectiveness, budget control, service excellence, and the smooth management of purchase orders.
Focus on controlling costs and improving KPIs to enhance efficiency, lower operating costs, and increase profit margins while meeting budget expectations.
Champion a ‘customer first’ approach, ensuring best-in-class customer service is delivered.
Strategically plan driver resources and manage administrative processes.
Ensure fleet operations comply with legislative requirements.
Maintain close interaction with the customer service department to ensure service delivery standards are always met.
Collaborate with key stakeholders to integrate and optimise logistics solutions.
Analyse service failures and improve processes to enhance service quality

Skills and Experience:

A minimum of seven years of prior management experience in transport and logistics.
A diploma or degree in transport logistics is desirable
Exceptional team management and leadership skills
Solid knowledge of supply chain management
High level of computer literacy
Experienced in utilising industry-focused track and trace software/system package
High level of attention to detail
Ability to work calmly and efficiently in a very high-pressure environment

This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. It is, instead, a description of the essential elements of the position that are needed for recruitment, placement, orientation, training, competency and performance management, classification, compensation determination and other Human Resource actions.

Employee Type:

Permanent

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