Brokerage Team Leader

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We are looking for someone who can help us improve our services and customer satisfaction by performing Team Leader tasks in the Brokerage department. You are part of this team! Do you like working in a dynamic and stimulating work environment, with new challenges to solve every day? Do you consider yourself a person who is able to work in complex situations with defined deadlines?

If so, don't waste any more time and apply now!

What do you do in a day?

• Daily management of personnel in your charge (assignment of roles, monitoring of tasks, etc.)

• Communication: pre-work instructions, procedures, department meetings, etc.

• Facilitate the correct execution of procedures and systems management.

• Carry out general brokerage and tax assessment tasks for importing international orders, to ensure business and customer satisfaction.

• Support daily resource planning (and holidays), adjustments and execution of plans.

• Ensure assessment of duties and taxes complies with local Customs Agency and other agency regulations.

• You will work as a team with colleagues in your area, to achieve the company's objectives, complying with customs regulations.

• Other technical and administrative tasks inherent to the role.

What do we offer?

• Competitive salary

• Continuous formation

• Our internal promotion policy will provide excellent career progression opportunities

What do we expect from you?

• Flexible and analytical profile, with a taste for solving problems and making decisions.

• Definition and monitoring of KPIS.

• Professional training is essential. University training will be valued.

• Experience or training in international trade or similar is valued.

• Previous experience in team management is valued.

• Knowledge of MS Office systems: Excel, Outlook – User level.

• Schedule flexibility. Working hours: 14:00 - 22:00, Monday to Friday.

• Essential knowledge of English (B1).

• Knowledge of Spanish is valued.

• Fluent in Portuguese.

• Results orientation.

• Problems solution.

• Team spirit.

How we recruit

At UPS, equal opportunity, fair treatment and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment of people, selection, training, promotion and remuneration based on merit, experience and other job-related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation or gender identity.

A bit about a big business

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. 

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.