I.T. Successfully Implements Digital Access Program (DAP) Agile Release Train (ART)

Team Recognized for Driving Improvements to Critical Program Making It Easier for Small & Medium Businesses (SMB) to Ship With UPS
UPS Information Technology (I.T.) and Marketing team members implemented a cross-functional Scaled Agile (SAFe) Solution Train coordinating multiple Agile Release Trains (ARTs) to drive continual improvements to technology and processes related to the Digital Access Program (DAP).
Successes to date include:
- Created safeguards to reduce billing friction for eCommerce merchants
- Launched online customer support tools to improve partner claims processing
- Developed and deployed a proactive webhook tracking solution
- Adapted internal-facing APIs and solutions to provide partner-facing value
- Design new APIs and processes that streamline integration for eCommerce platforms
- Improved the availability and accuracy of program data
Jobs for You
-
Senior Systems Programming Analyst
MAHWAH, New Jersey - United States of America, Req ID: R23010874 Apply Now -
Applications Developer - Salesforce
PARSIPPANY, New Jersey - United States of America, Req ID: R23011170 Apply Now -
Project Management/Communications Co-Op
MAHWAH, New Jersey - United States of America, Req ID: R23010925 Apply Now
Follow Us on Instagram
Follow us @UPSjobs(Opens in new window)
-
Follow us on Facebook
@UPSjobs(Opens in new window) -
Follow us on Twitter
@UPSjobs(Opens in new window) -
Follow us on LinkedIn
@UPS(Opens in new window)