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Warehouse Worker Onboarding FAQ

Everything You Need to Know for Your First Day

What should I wear?

We recommend that you dress in layers so you can adjust to temperature changes throughout the facility and throughout your shift. We’re fairly flexible with what you wear so long as it’s comfortable and practical. Our only rules are no loose-fitting clothes, no shirts, hats or jackets with offensive themes, images or logos, and no loose or long jewelry.

Shoes or boots must have sturdy uppers made of leather, man-made leather or similar protective material, provide good support and have non-slip soles. Examples of bad footwear include tennis shoes/sneakers/running shoes, loafers, and sandals.

What documents do I need to bring with me?

Please review the list of acceptable documents and BRING ORIGINALS—copies will not be accepted. You may present one selection from List A or a combination of one selection from List B and one selection from List C.

How will UPS get in touch with me prior to my start date?

Check your email to confirm your official start date and for other important information in your welcome letter.

What’s the best way to get to the facility?

How you get to and from work is up to you. All we ask is that you report for work on time every day and that you have reliable transportation. Most UPS facilities have guard posts to enter and exit the building. Follow all procedures at your facility.

Is there anything else I need to bring with me?

Water. The work here is very physical and it’s essential that you stay well hydrated.

How can I check the date and time of my appointment?

You'll receive email and text reminders, but you may also check the date and/or time of your appointment or reschedule through the application link sent as a text message and email.

I need to reschedule my appointment.

You can reschedule your appointment by clicking on your application link that was texted and emailed to you, once you are logged in, you can reschedule your appointment.

I don't see the job or location I'm interested in on Can I still apply?

The jobs available at a given location can change daily, so you should sign up for job alerts or check the site often to see if a position you're interested in has opened up. You'll also be able to see if a particular location of interest is actively recruiting and what job opportunities are available there.

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