Customer Success & Business Development
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Whether you join us in Customer Success or Business Development, you’ll strengthen customer partnerships, support business growth, and tackle meaningful challenges. These roles are designed for driven individuals ready to build skills, lead with impact, and grow their careers.
Programs and workshops
Opportunities to kick your plans into gear and ensure that you face the civilian job market with a good cache of search tools.
Personalised jobs
You'll be the first to know about new job openings. We will send you personalised jobs based on your data
Events
Become the part of our community. Learn more about company's values and vision. It's a great opportunity to meet real employees.
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By joining our talent community you'll enjoy
Programs and workshops
Opportunities to kick your plans into gear and ensure that you face the civilian job market with a good cache of search tools.
Personalised jobs
You'll be the first to know about new job openings. We will send you personalised jobs based on your data
Events
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Customer Success
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UPSers in this role strengthen customer relationships by delivering proactive support, aligning solutions to customer goals, and creating seamless experiences across every touchpoint. Using data, insight, and cross-team collaboration, they drive retention, uncover growth opportunities, and help customers maximize the value of UPS solutions. Their work builds lasting partnerships and long-term customer loyalty.
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Business Development
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UPSers in this role drive new growth by identifying opportunities, building strategic relationships, and delivering tailored logistics solutions that solve real customer challenges. They combine market insight, strong communication, and execution skills to expand UPS’s presence, generate revenue, and build lasting business partnerships. Through high-impact collaboration and customer-focused innovation, they help shape the future of how UPS connects businesses and communities.
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Strategic Accounts
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UPSers in this role manage complex, high-value customer relationships by combining strategic insight, operational expertise, and consultative engagement. They deepen partnerships, drive retention and growth, and align cross-functional teams to deliver solutions that create meaningful customer success and long-term business impact. Through trusted advisory relationships and proactive problem solving, they help customers grow while strengthening UPS’s most strategic partnerships.