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Customer Success & Business Development
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Whether you join us in Customer Success or Business Development, you’ll strengthen customer partnerships, support business growth, and tackle meaningful challenges. These roles are designed for driven individuals ready to build skills, lead with impact, and grow their careers.

Customer Success
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Do you deliver proactive support, align solutions to customer goals, and create seamless experiences across every touchpoint? Join our team at UPS and strengthen our customer relationships using data, insight, and cross-team collaboration.We offer the support you need to build lasting partnerships, drive retention, uncover growth opportunities, and help customers maximize the value of UPS solutions.
 

Business Development
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 At UPS, our tailored logistics solutions solve real customer challenges. You can join us in driving new growth, identifying opportunities, and building strategic relationships. By bringing your communication, collaboration, and execution skills to the table, we’ll have the ability to generate more revenue and expand our presence in the market. On Team UPS, you’ll be able to shape the innovative ways we connect businesses and communities.
 

Strategic Accounts
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Your career is built on high-value relationships. On this UPS team, you’ll be trusted to manage our most complex accounts, combining your strategic insight, operational expertise, and consultative engagement. Through trusted advisory relationships and proactive problem-solving, you’ll be empowered to drive growth, align cross-functional teams, and deepen the partnerships that will be at the forefront of our long-term success.

A Day in the Life: UPS Sales

Follow along as we introduce you to one of our dedicated team members. Get an inside look at their day-to-day and what they love most about working at UPS.
Transcript
Meet Cameron

“What excites me most is the upward mobility. In a global organization with diverse business units and career paths, advancement isn’t limited, it’s accelerated for those willing to put in the work.”
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Cameron S., Business Development Manager

“My time at UPS has been hugely impactful on my entire career. Here, I’ve been supported in my professional growth and career aspirations, finding the mentorship and resources to
advance and surpass my goals.”
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Jessica, Customer Service Executive

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