Solutions Dsgn & Impl Spec - Location Flexible

Job Summary

This position develops software products licensed to UPS customers and generates commerce as well as non-package revenue. This role strengthens customer relationships by enabling UPS to be a single-source provider of transportation/technology solutions. The incumbent is responsible for development and testing of complex software systems.

Responsibilities

• Translates business and functional requirements into technical requirements to meet stated business needs
• Develops internal components and adjacent system interfaces to ensure inter-operability
• Participates in technical architecture definitions to align solution with business needs
• Develops and delivers application solutions to meet business and non-functional requirements
• Participates in prototyping to assess technical feasibility and facilitate implementation of new solutions
• Analyzes, codes, tests, corrects, and documents programs to ensure optimal performance/compliance
• Reviews project deliverables to ensure quality and standard process adherence
• Verifies and delivers software to ensure compliance with standards
• Determines documentation needs to deliver application
• Contributes to the production of software applications documentation
• Updates software documentation to ensure accuracy and consistency when changes are made
• Develops unit and integration test specifications to ensure proper testing
• Creates integration plans to support system interface testing
• Evaluates and implements vendor products to ensure successful integration with existing applications
• Builds integration components and interfaces to ensure inter-operability
• Reviews work progress to ensure timeliness and integrity of builds
• Influences/promotes the adoption of new technologies to improve capabilities and supportability
• Drives problem resolution to identify, recommend, and implement process improvements
• Coordinates efforts across interfacing systems and service providers to resolve system issues
• Meets internal metrics for project execution time/budget, customer related time, training requirements, revenue and cost goals, and other metrics as determined by management

Preferences

• Applies knowledge of system architectures for technologies used in the current assignment to make decisions regarding software components utilized in the solution
• Utilizes computer-based analytical and information management tools in order to perform routine analysis; documents approach and findings
• Demonstrates an understanding of the Systems Development Life Cycle (SDLC) process; asks appropriate questions to gain clear understanding of applications requirements and design implications; performs analyses, designs, codes, tests, and documents low to moderately complex applications software; seeks out the ideas and input of others to perform work assignments; applies testing techniques to minimize defects and deliver code with accuracy
• Responds to customer support incidents; performs troubleshooting to identify root causes
• Demonstrates an understanding of the basic need for technical support in a business; awareness of the primary uses of technology by business representatives and understands systems of the enterprise
• Applies knowledge of technology industry, trends, and best practices to UPS and Customer Solutions; demonstrates an understanding of technology used by the company; describes basic technological concepts/terminology and applies standard technology in daily work
• Demonstrates an understanding of basic project planning processes, including planning action items and resources
• Possesses knowledge of the various types of system tools and utilities available on the market; understands the role of system tools, utilities, and related processes in optimizing systems and applications development, accessibility, administration, and management
• Demonstrates an understanding and use of grammatical rules and expresses ideas clearly; explains the relationship of effective writing to business objectives
• Assists others in gathering data about customer or business needs; identifies possible consequences of failing to take action on business needs; identifies routine business problems
• Uses experience and appropriate tools to diagnose and manage complex problems
• Assists with application of new technologies for solving business information needs
• Possesses excellent communication skills (verbal and written)
• Minimum 3 years of relevant working experience
• Experience developing web-based applications using Visual Studio.NET, ASP.NET,  JavaScript with AJAX, JSON, JQuery, AngularJS, Angular; Windows communication foundation implementing SOAP web services, REST API’s; Model View Controller design pattern; relational database experience with Microsoft SQL Server
• Bachelor's Degree (or internationally comparable degree) in Information Technology, Computer Science or related field
• Oracle RDBMS and PL/SQL experience
• Experience with ConnectShip or UPS Developer Kit APIs
• Logistics experience in Express Small Package

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law