Technology support staffPrimary Location: MS Shibaura Bldg. 13F, 4-13-23, Shibaura , Minato-ku, Tokyo - JP, 108-0023 Job ID 060964
*Technical support for internal users.
✓Assets maintenance management, and troubleshooting of IT equipment
(Windows PC/Server/ Printer/ Mobile phone)
✓Assets maintenance management, and troubleshooting of software
( Microsoft Office/ Internal applications)
*Maintenance management of in-house facilities.
(Distribution center, Warehouse, Office )
✓Laying and maintenance of network and telephone lines
✓Installation and maintenance management of dedicated mobile terminals and bar code readers
✓In-house maintenance and troubleshooting
✓Technical support for customers using UPS shipping tools
✓Escalation and management for overseas support staff
✓Participation in various projects
✓Basic knowledge of software, hardware, and general networks
✓Communication skills with internal users, other departments and customers
✓High motivation for learning new systems and things
✓Communication skills in English with overseas teams
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