Operations Assistant Manager (Healthcare Warehouse)

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Job Description:

Roles & Responsibilities

• Manage one or more logistics programs/accounts.

• Responsible for the overall cost management of the program.

• Lead a team of subordinates to manage daily logistics operations and distribution system in the aspect of people, process, system, service quality, resources optimization,

• cost management and related planning.

• Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched; goods / order information capture are fully performed accurately and timely as per agreed SOP and KPI.

• Keep track and ensure that the irregularities or non-conformance shipment return to/from customer, express company, forwarder or other subcontractors are handled properly and timely.

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve or exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Monitor the departmental budgetary control and allocation of resources and ensure optimal resources are utilized in terms of facilities, system application, people and related information data.

• Conduct checks on documents and processes to ensure procedures are followed

• Provide on-the-job training to individual staff to improve work performance and productivity.

• Perform other job-related functions as and when required.

• Recruitment and training of staff and approve staff leave application, transport, and medical claims.

Job Requirements

• University degree or equivalent, preferably in Logistics Management.

• Minimum 5 years’ experience in 3PL operations in which 2 years in managerial capacity.

• Healthcare / Pharmaceutical experience is essential

• Computer literate including WMS and Oracle preferred.

• Good command of written and spoken of English.

• Extensive knowledge and understanding of logistics operations and account management.

• Critical and analytical skills, background in Quality is good to have.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.