Revenue Management Specialist

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Job Description:

This position retrieves, analyzes, and converts shipment and revenue performance data into useful information for the customer (i.e., Sales, Pricing, Revenue Management, and Marketing groups).

Job Responsibilities

• Creates and presents requested reports that assess business results and influence senior management decision making. This position manages and maintains multiple reporting databases and reporting dashboards

• Problem solves and documents changes, updates, and formulas during the process to ensure a complete record of the request is created.

• Develops strategies (e.g., account strategies, rate increases, metrics, impact to internal departments, tools, competitor analysis process, profit improvement initiatives, etc.) to meet business needs and maximize UPS’s profitability and market position.

• Reviews strategic recommendations with senior management (i.e., department leaders of Marketing, Business Development, Finance, Sales, etc.) to build cross-functional consensus.

• Communicates strategies to regions and districts to explain underlying business rationale and to facilitate implementation.

• Investigates and documents customers’ behavior to understand the nature of the UPS relationship relative to performance (e.g., economy, third-party billing, value UPS provides and identification of additional opportunities)

• Leads the development specific action plans utilizing the appropriate customer profitability management levers for each client situation to improve profitability.

• Leads the cross-functional effort of customer profitability management for Enterprise and District customers.

• Develops annual customer profitability management goals and update changes to its process to improve efficiency.

• Works in conjunction with sales management to ensure that plans are implemented in a timely and responsible manner.

• Other tasks a requested

Job Requirements:

• Possess a Bachelor's Degree in Economics, Finance and Marketing

• Possess 1-3 years’ working experience in Marketing, Pricing, Market Analytics or Revenue Management

• Possess hands-on knowledge in Microsoft including MS Access, MS Excel, and MS PowerPoint. Preferred knowledge in BI tools such as PowerBI or Tableau. Knowledge in SQL or Python is a plus.

• Possess strong analytical skills thus prior experience working in a data analytics role will be an added advantage.

• Meticulous with strong attention to details

• Team player and possess a positive attitude towards a fast-paced environment.

• Ability to work independently with little supervision.

• Self-motivated with strong drive and willingness to take on challenges.

• Display strong administrative skills e.g. planning, organizing, coordinating, following up on matters.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.