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Marketing Analyst (Product Marketing)

Primary Location: 22 Changi South Avenue 2 Singapore 486064 , Singapore (Region Office), Singapore - SG, 486064 Job ID 064095

The Product Marketing Analyst supports UPS product portfolio management and assists in the development and execution of product marketing strategies. He/she gathers data and performs analyses to assess the performance of UPS’s products and services. The Analyst is responsible for supporting his/her marketing workgroup by developing and compiling standard and ad-hoc marketing reports, then summarizing the results. He/she integrates marketing data and information from multiple sources to produce reports and support the marketing of UPS products and services.The Product Marketing Analyst reports to the Product Marketing Assistant Manager.

Job Duties

  • Gathers, compiles and validates data to facilitate reporting and analyses; develops subject matter expertise on internal and external sources of information (e.g., customer data, market data, industry data, etc.) for analyses to provide information for decision making
  • Maintains an understanding of current product performance to optimize development of customer analyses
  • Coordinates cross-functional approvals of ISC requests (i.e. special commodities program) at the Region level for intra- and inter-regional requests
  • Supports the Assistant Manager in creation of content and materials in support of field training and communications (e.g. special commodities and dangerous goods programs
  • Responds to inquiries from internal customers and stakeholders concerning products and customer technology applications to facilitate understanding and ensure customer satisfaction
  • Assists Product Marketing Manager and Assistant Manager with research on internal and external customer data to understand factors driving product performance and results to support service enhancements and network planning
  • Supports workgroup and cross-functional efforts in identifying opportunities and service gaps
  • Gathers, compiles and summarizes data under the direction of the Product Marketing Manager, or Assistant Manager, to support the development of business cases
  • Attends team meetings/discussions to communicate findings and ensure knowledge is shared among the respective team members

Job Qualifications

  • Possess at least a Degree or equivalent in Marketing or Business Administration or related fields
  • Relevant working or internship experiences preferred, but not compulsory
  • Competent in Microsoft Office Applications
  • Excellent oral and written communication skills
  • Logical thinking qualities and approach
  • Positive attitude towards a challenging work environment
  • Excellent consensus building and people management skills

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