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Human Resources Senior Officer (Onboarding/Offboarding) 12 months contract

Primary Location: 31 ALPS Avenue #07-00 Singapore 498784 , Singapore, Singapore - SG, 498784 Other Location: Singapore Job ID 067560

We are looking for Senior Officer to join our Human Resource Team. The key responsibilities focus on Onboarding/Offboarding to help new hires assimilate into the new work environment and facilitate the separation process.

Job Responsibilities


  • Communicate with Hiring Manager the New Hire start date and pre-confirmation package
  • Guide new hires to complete pre-employment requirements prior to onboarding
  • Prepare the letter of appointment for New Hire, gather supporting paperwork, perform data entry on the HR system for New Hires and generate an Employee ID prior to onboarding
  • Work Pass application – Work permit, S Pass and Employment pass for New Hire
  • Coordinate with company appointed medical service provider for pre-employment medical check-up report
  • Engage with other departments to facilitate onboarding including but not limited to preparing staff badge, access card, car parking in Alps/UPS House, submit request for system access (APRS), airport pass etc.
  • Prepare and email New Hire welcome kit which includes guidelines to hiring manager and new hire
  • Welcome New Hire upon their arrival (face to face/virtual)  
  • Validate New Employee data form, fill up the necessary fields submit to Supervisor for approval as per the payroll cut off day  
  • Address new hires’ queries regarding their letter of appointment or questions
  • Validate the background check form for new hires who are required to work in Designated Security Area (DSA)
  • Perform data entry for a specific group of new hire in the payroll system


  • Generate acceptance of resignation letter
  • Craft and send emails with direction and information on the offboarding information to the immediate manager and employee
  • Conduct the exit interview for non-management and provide guidance on the overall exit process
  • Address question relating to employee’s final salary
  • Responsible to ensure compliance within off boarding process in accordance to company’s policy and guidelines
  • Prepare final salary, check the leave balance for employees, retrieve the reports from TMS system and submit to Supervisor for validation 
  • Monthly reports on new hire/ resignee to payroll team
  • Inform payroll team to hold salary for non-locals (For income Tax clearance purpose)
  • Ensure proper escalation, and effective resolution of more complex inquiries to the Supervisor
  • Update employee records and employment status in HR systems
  • Perform additional HR tasks and/or special projects, as assigned

Job Requirements

  • Possess a degree in Business Administration, Human Resources or Marketing
  • Minimum 1 years of Human Resource Operations specifically onboarding/offboarding
  • Customer service oriented with demonstrated ability to effectively communicate with team members and employees of all level
  • Ability to handle sensitive and confidential information
  • This 12 months contract may have the possibility for an extension/renewal
  • Willing to work in Alps and Changi South (Company transport provided at designated pick up points)
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