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Compliance & Ethics Director – AMEA Region

Primary Location , SINGAPORE, Singapore, 486064 Job ID R23003865

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Job Description:

Position Summary

The Director Compliance & Ethics supports and engages the AMEA Region (Asia Pacific, Middle East & Africa) and business unit staffs to ensure compliance with laws and regulations, as well as UPS internal policies, procedures, and controls. He/she liaises between regional management and stakeholders and Corporate Compliance & Ethics on policies, programs, communications and training. The Director Compliance & Ethics manages a regional network of District and Business Unit Compliance & Ethics officers and Compliance Coordinators in order to ensure efficient application of compliance programs at business unit level.

The Director Compliance & Ethics reports to Corporate – International Compliance & Ethics – and will be based Singapore.

Job Responsibilities

Leads Corporate Compliance & Ethics programs in the Region

  • Promotes Corporate Compliance & Ethics policies and programs through communications and training
  • Supports Compliance Training Completion - Identifies compliance training gaps to determine areas for improvement
  • Feeds visibility on cyclical programs into the Region Staff Functions (BCEQ, Training completion, 3PDD)
  • Advises on compliance related questions – for example gifts, hospitality & entertainment or invitations
  • Identifies compliance training requirements and conducts / manages live trainings on identified risk areas  
  • Solicits feedback from Region Staff, District Managers and Country Managers on the Compliance & Ethics program effectiveness
  • Drives evolution of Corporate Compliance & Ethics programs and the ERM process in AMEA

Manages a team of District and Business Unit Compliance Supervisors and a network of Compliance Program Support coordinators

  • Leads and develops regional team with direct reporting line to Corp. Compliance
  • Engages local business units to support compliance programs through coordinator activities (e.g. BCEQ/3PDD/RIM)
  • Provides training and tools to the regional Compliance staff

Coordinates and facilitates Business Risk & Compliance Committees (BRCC)

  • Facilitates Region BRCC process (Risk Identification, Prioritization, Assignment of Risk Ownership, Tracking of Risk mitigation plans / sets and tracks agenda of BRCC meetings, liaises with BRCC presenters and tracks follow up activity)
  • Supports the District and Country/BU BRCCs (provide relevant content from Corporate or Region level, review minutes, ERM alignment)
  • Communicates Region BRCC information to Corporate ERM Group

Conducts compliance investigations

  • Assist, manage or lead investigations, where appropriate
  • Promote awareness of Duty to Disclose and No Retaliation policies and UPS Ethics Hotline

Supports regulatory compliance programs

  • Collaborates with regional stakeholders to ensure completeness and timely updating of applicable laws and regulations
  • Work with regional stakeholders to prioritize regulatory issues, develop and track actions plans
  • Facilitates Compliance Risk Assessment process in the Business Units
  • Monitors the company’s compliance with laws and regulations

Facilitates 3PDD

  • Drives awareness and provides training on the importance of the third party due diligence process
  • Monitors 3PDD performance and escalates concerns to the BRCCs
  • Ensures third-party annual recertification is completed timely
  • Performs vendor site visits and vendor audits for contract compliance
  • Conducts UPS 3rd Party Compliance Training with vendors
  • Approves vendors in Coupa on behalf of Region Compliance & Ethics

Reviews FCPA Control forms

  • Champions UPS Anti-Corruption policy and related procedures
  • Approves FCPA Control forms (GGMES, OSRE, GSV)

Supports Self Assessments and Internal Audit

  • Attends and supports Corruption Detection Reviews and Targeted Risk Based Audits as needed
  • Enhances self-assessment quality by providing information and training to regional stakeholders on the self-assessment program and corrective action plan process

Job Requirements

  • Bachelor’s Degree in Law, Compliance, Business or related field
  • Minimum of 5 years experience in Compliance, Internal Audit or Legal leadership positions, preferably in Asia.
  • Compliance relevant certifications (for example CCEP, CFE, IAPP, CIA) are beneficial
  • Strong understanding of compliance regulations and requirements
  • Experience working in a global organization


  • Languages: High proficiency in English, other languages e.g. Chinese (Mandarin) advantageous
  • Ability to communicate effectively with employees in all hierarchical levels of the company
  • Effective people management skills
  • Excellent written and verbal communication skills
  • Ability to lead and motivate a team

Employee Type:


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