Skip to main content

This site functions best with JavaScript. Please enable JavaScript in your browser to experience all that this site has to offer.

Primary Location: SHAH ALAM, Malaysia, Job ID R22006857

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

  • Understand UPS service, product, systems and procedure
  • Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in professional manner
  • Update the pick up arrangement, UPS supply request and tracking follow up.
  • Identify and record customer concern or issues
  • Recommend solutions to service concerns to management
  • And any other duties assigned from time to time


Employee Type:

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Apply Now

Get Job Alerts

Take another step towards your career at UPS

Please enable JavaScript in your browser to sign up for Email Alerts with UPS.

You Belong At UPS

We are better together. We are stronger united. We are UPS

Learn More

Job Location

See where you will work

View the Map

Religious Accommodation Questions

If you still have questions after reviewing the FAQ’s, please contact us at hrcompliance@ups.com.