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Healthcare QA Specialist

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Primary Location 12055 SAGE POINT CT, Reno, Nevada Job ID 325550
  • Full-Time
  • Reno, Nevada
  • Level: Varies based on position

Job Summary

The Healthcare Quality Assurance (QA) Specialist maintains the Quality system for the assigned distribution center and projects. This position acts in compliance to drug, medical device, and local regulations. The incumbent communicates quality policy/objectives and ensures prescribed objectives are met. Assists with internal audits, validation of the quality system/processes and participates in assessing the risk/compliance implications of clients' products and pending business opportunities. This position assists with documenting procedures and interfacing with relevant regulatory agencies to understand/support the application of applicable rules and regulations. This role ensures quality processes are maintained through the implementation of procedures, training, and regular inspections.


  • Ensures all staff is trained in their respective job functions, including GMP
  • Writes and revises Standard Operating Procedures as required
  • Conducts regular inspections of the facility and recordkeeping, including summarization and reporting of findings
  • Coordinates or assists with corrective actions and preventative measures
  • Communicates with clients and provides information during external audits
  • Provides feedback and assistance to customer/client QA related questions and concerns
  • Follows up on product release to verify and ensure that client specific procedures are being followed
  • Generates, reviews, and approves documentation and reports to support clients' products
  • Supervises the hold/release process to ensure appropriate product releases
  • Monitors the processes and systems within the department to ensure regulatory compliance and effective operation
  • Investigates discrepancies/problems, and advises the appropriate individuals of the findings
  • Assists in development of pro-active strategies as a preemptive measure against potential future problems with systems or processes
  • Completes non-conformance reports and change control requests and provide necessary follow-up
  • Performs maintenance, support, and continuous improvements of Quality Systems
  • Supports policy and procedure reviews with clients to determine specialized requirements and reviews client-specific work instructions and collaborates with clients' QA
  • Assists in coordinating document and data control to ensure documentation and data are maintained in an orderly manner and meet quality standards
  • Conducts research as needed, is detail oriented, organized, and experienced with technical writing


  • Possesses experience in Pharmaceutical, Healthcare or Food industry
  • Demonstrates Quality Assurance experience
  • Bachelor’s Degree (or internationally comparable degree) in Science or related field 

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

With mentorship and on-the-job training, I'm continuing to grow. I couldn't be happier with my first full-time career.

Emily Branco

Benefits & Career Advantages

SCS Healthcare Logistics Professionals get a full slate of benefits and rewards.

  • 401(k)

  • Full Healthcare

    after 30 days

  • Growth from within

  • Work on a
    Team of Experts

  • Make a Global Impact

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