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Operations Team Leader - Central Inventory

Primary Location OSTRAVA, Czechia, Job ID R22029330

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Job Description:

As central inventory team leader you lead a team that is geographically dispersed with UPS team members in the Czech Republic (3 FTE) and with an outsourced business support center based in Lithuania (8 FTE)

The central inventory team is managing the inventory for the UPS L&D Post Sales network in the EMEA region. Summary of the scope of business:

  • Geographical network including Europe, Middle East and Africa – everything between Kazakhstan and Iceland, between Lapland and South Africa
  • Serving > 80 customers
  • Storage of > 7.5 M parts
  • Spread over > 250 DC & FSL in > 60 countries

Considering the spread of the network you will not be having physical contact with the operations teams but you will be the first point of contact of both our customers as well as our network’s DC and FSL OPS teams. Communication will go by phone, email or digital conferencing where you will maintain close professional communication with all parties involved. Your main daily instruments are the several UPS systems (SPLUS Oracle, BOBJ, WMS and RTM, and Dell CDMv) where you will spend a significant amount of time analyzing discrepancies, making adjustments and creating reports. From day 1 you will be encouraged to maintain cross training tasks within the team to ensure a good general coverage of activities within the team, allowing a healthy work-life balance and a good workload spread during other team members’ holidays. The network being multi-national means your English is fluent both written and verbally.

What does your average day look like?

  • Capture network inventory issues and guide them in finding resolution;
  • Work on ad hoc customer inventory requests;
  • Initiate and organize the auditing of inventory in the network (cycle counts and wall to wall counts)
  • Produce and improve management reports showing inventory levels, count results, error categories and root causes of inaccuracies;
  • Work closely together within the team and ensure to help each other out
  • Organize regular meetings with key network under performers to discuss poor performance root causes and corrective actions;
  • Initiates process and system improvements to decrease probability of occurrence of stock inaccuracies;
  • Assists customer and/or customer auditors with periodical stock reconciliation;
  • Support the network during stock moves;
  • Support the implementations team during customer implementations.

What do we expect from you?

  • Education: Preferably, BA in Logistics / Supply Chain;
  • Logistics operations experience;
  • Fluent in English – both written and verbally;
  • Above average amount of Microsoft Excel skills;
  • You are proactive and have strong analytical and communicative skills;
  • You are able to adapt quickly to new challenging situations and are stress resistant.

What we offer:

  • Attractive starting salary
  • Working in a multicultural environment
  • Competitive remuneration and benefit package
  • Flexible working hours and working place (Home office)
  • 5 weeks of vacation
  • Meal vouchers - 137 CZK per day
  • 3 Sick days
  • Contribution for pension
  • Place of work: Ostrava

Employee Type:


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