Skip to main content

This site functions best with JavaScript. Please enable JavaScript in your browser to experience all that this site has to offer.

Primary Location: 11991 Landon Road , MIRA LOMA, CA - United States, 91752 Job ID 314728

UPS is seeking a dynamic and experienced Senior Distribution Manager to impact the organization by developing, implementing, and leading multiple successful customer operations. He/She directs and controls activities in multiple facilities with multiple customers to ensure efficient and profitable distribution services, generally with personal responsibility for meeting a revenue plan. The Senior Distribution Manager develops operational goals and plans, monitors and communicates operations performance against plan, monitors margins, and acts as a liaison with customers, while overseeing managers and supervisors within the department.

Responsibilities and Duties

  • Directs and controls operational activities for multiple facilities to ensure efficient and profitable distribution services
  • Monitors the implementation of defined operational processes to meet customer deadlines, identify cost reduction opportunities, and maximize efficiencies
  • Acts as a customer liaison within UPS Supply Chain Solutions (SCS) to set operational priorities and coordinate internal functions for improving efficiency
  • Manages the efficient use of the workforce to adhere to safe work practices and achieve high quality service
  • Collaborates with the District Controller to develop account-level profit and loss statements, financial reports, and forecasts
  • Manages expense margins to achieve revenue goals reflected in the financial plan and analyzes client profitability
  • Provides exceptional customer support on new account implementation, customer service, problem resolution, and quality control
  • Develops strategic relationships with key customers to ensure long-term account stability, prevent churn, and garner UPS resources for meeting customer needs
  • Tracks progress on performance standards to validate compliance within defined goals and highlight recommendations for improvement
  • Oversees the development of operational and account-specific metrics to provide timely and accurate information on performance standards
  • Manages resources and people processes (e.g., Performance Management, Career Development, Training, Staffing, etc.) to ensure the day to day administration of processes and formal procedures
  • Coaches and holds others accountable to established performance levels to achieve individual and group goals

Knowledge and Skills

  • Experience with budget management and adherence to financial targets and organizational financial plans
  • Knowledge of legal, regulatory and compliance practices and programs to reduce risks and enhance safety
  • Detailed understanding on Supply Chain concepts with ability to make recommendations for process improvements
  • Bachelor's Degree (or internationally comparable degree) - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Apply Now

Get Job Alerts

Take another step towards your career at UPS

Please enable JavaScript in your browser to sign up for Email Alerts with UPS.

You Belong At UPS

We are better together. We are stronger united. We are UPS

Learn More

Job Location

See where you will work

View the Map

Religious Accommodation Questions

If you still have questions after reviewing the FAQ’s, please contact us at