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Primary Location 2240 OUTERLOOP BUILDING 5, Louisville, Kentucky Job ID 346522
  • Full-Time
  • Louisville, Kentucky
  • Level: Varies based on position

The Field (Steady State) Engineering Team is a global department with strategically located teams within the UPS Healthcare Business Unit.  The department supports the UPS Healthcare Operations team onsite by assisting with day-to-day requests, and long-term process improvements including cost savings projects. The Field Engineering Team also supports the UPS Healthcare Solutions and New Business Teams by providing key insight of the occupancy and status of accounts within the associated facilities.

We are seeking a qualified, motivated individual to join our team of engineers to drive improvements and support at the facility and/or account level. As a part of the team, you will support and improve your operation through cost reduction initiatives, data analysis, labor management and facility planning for Hazmat and non-hazmat product within ambient, cooler, freezer, cage, and vault storage. You will also work on a variety of projects in an impactful, potentially lifesaving, and rapidly growing industry. The team regularly interacts with, Building & Systems Engineering, Solutions Engineering, New Business Engineering, Post Solutions Engineering, Operations, Finance, and Quality departments.

Responsibilities and Duties

  • Identify innovative, cost effective, solutions to solve operational inefficiencies while addressing regulatory requirements and other unique pharmaceutical challenges.
  • Identify, quantify & Implement cost savings / continuous improvement / innovation projects to drive increased efficiencies (layout, processes, automation)
  • Develop Work Measurement (WMT) standards around complex processes such as pack outs designed to protect fragile vaccines and other critical biologics with cold and frozen storage paired with a breadth of specialty solutions designed to meet quality, time, and temperature needs
  • Analyze data to determine optimal storage environment / design / layout                                                                                                                                               Including: CRT, Cooler, Freezer, Ultra-low Temp, Cage, Vault, Hazmat, and Hold
  • Analyze data to determine optimal resources (Labor/Staffing and MHE) based on volume and WMT standards with pack outs and shipping documentation complexities -       Including: Dry Ice, Gel Brick, Hazmat, and mixed products
  • Analyze facility capacity and utilization trends for future planning needs
  • Utilize AutoCAD to develop layout (facility, storage, processing area) designs optimized for warehouse process efficiency
  • Perform financial analysis to develop business cases to secure funding for project execution


  • Time management skills including an ability to work in a fast-paced complex environments, multi-task, manage multiple projects, and meet deadlines under pressure.
  • Independent and able to work with limited supervision
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to Identify, Analyze, and design, Work Methods/Processes/ Flows as it relates to people, technology, and/or information in multiple work streams accounting for different environments, processes related to the environments and regulatory requirements.
  • Creation and analysis of Estimates and Forecasts
  • Demonstrates an understanding of supply chain concepts; recommends changes to solve supply chain problems
  • Demonstrates an understanding of common financial terms and calculations
  • Experience in IE or Supply Chain Solution Design and Development (Co-Ops/Internships acceptable)
  • Proficiency in MS Office (Excel, Access, Teams, OneNote, Outlook, Word, PowerPoint) & AUTOCAD
  • Bachelor’s Degree in Engineering field or 3 years IE experience with related bachelor’s degree.


  • Experience with Pharma, Bio-Pharma, Lab diagnostics, Medical Devices, and Home Health Products
  • SQL experience
  • Bachelor's Degree in Industrial Engineering
  • Understanding of Warehouse Management System (WMS) design and functionality

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

With mentorship and on-the-job training, I'm continuing to grow. I couldn't be happier with my first full-time career.

Emily Branco

Benefits & Career Advantages

SCS Healthcare Logistics Professionals get a full slate of benefits and rewards.

  • 401(k)

  • Full Healthcare

    after 30 days

  • Growth from within

  • Work on a
    Team of Experts

  • Make a Global Impact

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