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Future you makes technology do the impossible.

Fleet Reliability Supervisor

  • Louisville, Kentucky
  • Job ID: 255669
  • Zip Code: 40223
  • Street Address: 1400 N. HURSTBORNE PARKWAY


  • Diverse experiences as part of a global team
  • Work with the latest technology
  • Massive scale of projects
  • Unlimited opportunities to grow

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Future you has the resources to innovate

With our commitment to making a significant investment in technology initiatives each year, the scale of technology at UPS allows Future You to dream big and realize bigger.


Today, ORION can solve an individual route in seconds and is constantly running in the background evaluating routes before drivers can even leave the facility. This level of route evaluation conducted through the ORION program requires extensive hardware and architectural provisions. Running on a bank of servers in Mahwah, New Jersey, ORION is constantly evaluating the best way for a route to run based on real-time information. While most of America is sleeping, ORION is solving tens of thousands of route optimizations per minute.

Artificial Intelligence

UPS has launched a beta version of a chatbot, an artificial intelligence-enabled platform that mimics human conversation to help users easily find UPS’ locations, get shipping rates and track packages. Elements of artificial intelligence are becoming a bigger part of various UPS technologies. For example, our new virtual assistant on uses natural language understanding to help customers track packages. The assistant becomes skilled at its tasks as more people ask it questions.

Drone Delivery

Our focus is on real-world applications that benefit our customers. Drones offer a great solution to deliver to hard-to-reach locations in urgent situations where other modes of transportation are not readily available. Innovation through automation and robotics has long been a focus for the world’s largest package delivery company. In fact, UPS has been testing drones in warehouses to check high storage racks to confirm stock or available space. We’re also exploring the use of drones to deliver humanitarian aid in hard-to-reach parts of the world.

UPS Access points

UPS Access Point locations are convenient places—such as The UPS Store®, neighborhood grocery stores, or other local businesses— that offer easy package drop-off and pickup. Our technology links Access Points into our network with information entered through UPS Mobile, My Choice and ORION software used by our drivers.

With over 8,100 UPS Access Point locations in the U.S., UPS now offers approximately 67 percent of consumers an alternative to home delivery within 3 miles of their residence. Our network of interconnected apps gives our customer maximum visibility and control over where and when they receive their packages.

UPS My Choice

UPS My Choice Members and Premium Members, receive delivery alerts for all eligible home deliveries. For those times when customers won't be home to greet their UPS driver, they can reschedule, redirect, or have their packages delivered The UPS Store® or to a UPS Access Point location.

Our technology allows for changes made on deliveries to be quick and convenient. Nearly 24 million U.S. consumers already use My Choice to plan their deliveries.

UPS Mobile

The UPS Mobile app allows users to track, ship, get a quote, or find a location. It is a one-stop app for any information a customer might need on their delivery. With a simple yet robust interface and My Choice integration, it serves as a convenient way to get the information they need, whenever or wherever they may need it. UPS Mobile is has been developed for both iOS and Android platforms.

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From cloud technology to network planning tools, telematics to encryption, we’re empowering our IT team with the latest tools to serve customers and drive our organization forward.

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No matter where you start at UPS, you’ll be encouraged to learn new skills and follow your interests. Find out more about how Future You can grow through in-house training, our online learning center, or education assistance for accredited degree programs.

Learn More about UPS training

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We offer summer internships to students in a wide variety of degree programs. Discover mentoring and learning opportunities that will put your career on the right track. And Future You can even extend your summer internship into a year-round co-op experience or a full-time role. Find out more about our opportunities for students and recent grads.

Learn More about opportunities for Students and Graduates

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Learn more about our locations to see where Future You can make tech breakthroughs.

Learn More about UPS locations

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See how UPSers are doing more–including innovating in the skies to deliver lifesaving medicines.

Future You gets more

  • Competitive pay

  • Medical, dental, vision, and more

  • Teleworking opportunities

  • Career growth & mobility

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

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Fleet Reliability Supervisor

  • Louisville, Kentucky
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Job Title:  Fleet Reliability Supervisor

Department:  Fleet Reliability 
Days:  Monday - Friday                                      Hours per Week: 40          
Commitment to Position:  N/A                         Hours:  8:00 am – 5:00 pm                    
Flex Time:  No       

Drug Screen Required:  Initial Hire and Safety Pool                             
Work Location:  Air Group Building
Manager:  Steven Kratt                                     

Work Environment:  Work is primarily an office environment. Dress attire is business casual.   

Job Summary:  The Fleet Reliability Supervisor ensures aircraft fleet reliability with the highest levels of safety. This position identifies and analyzes fleet reliability issues and collaborates with internal and external groups to provide resolutions. He/She represents UPS’s aircraft fleet operational issues with external parties.

Job Description:  Analyzes aircraft and reliability data from internal reports, industry groups, and manufacturers to identify trends that impacts reliability, safety, and operations.  Collaborates with internal Airline groups such as Maintenance, Engineering, Materials, and Flight Ops to develop corrective actions and project plans that address current issues, improve reliability and compliance, support operational efficiencies, and control costs. Review project proposals to ensure the proposals improve reliability, reduce operational impacts, are based upon accurate operational data, and meet Fleet Management priorities.  Evaluates project implementations and results to determine levels of effectiveness and efficiency according to project objectives. Responds to ad hoc requests, evaluates balanced scorecard performance, and participates in planning meetings to support departmental and operational objectives. Complies with FAA regulatory Aircraft Reliability Program requirements. Represents UPS at industry meetings and events.  

Required Skills:  Must be able to demonstrate a basic understanding of the aircraft systems and structure and be familiar with appropriate tools and parts needed for the maintenance and repair of airframe and components. A minimum of two (2) years’ experience in a direct or support role related to the maintenance and engineering environment is required.  Bachelor's degree required.                                            
Additional Skills:  Bachelor's Degree in aviation related field preferred. FAA Airframe and Powerplant license preferred.  Intermediate level Microsoft software knowledge also desired.                                              
Interpersonal Skills:  Demonstrates a general understanding of how to persuade others, communicated ideas accurately and completely to others. Demonstrates understanding of implementation objectives, project plans, and one's role within a project; participate in the implementation of a project; provides timely, thorough and concise updates for area of responsibility; identifies areas of risk and properly communicates them to the team and manager.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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