Cyber Intelligence Analyst
- Louisville, Kentucky
- Facility: Louisville Tech Center
- Job ID: 227098
- Zip Code: 40219
- Street Address: 2200 Outer Loop, Ste 100
- Diverse experiences as part of a global team
- Work with the latest technology
- Massive scale of projects
- Unlimited opportunities to grow
Future you has the resources to innovate
With our commitment to making a significant investment in technology initiatives each year, the scale of technology at UPS allows Future You to dream big and realize bigger.
Today, ORION can solve an individual route in seconds and is constantly running in the background evaluating routes before drivers can even leave the facility. This level of route evaluation conducted through the ORION program requires extensive hardware and architectural provisions. Running on a bank of servers in Mahwah, New Jersey, ORION is constantly evaluating the best way for a route to run based on real-time information. While most of America is sleeping, ORION is solving tens of thousands of route optimizations per minute.
UPS has launched a beta version of a chatbot, an artificial intelligence-enabled platform that mimics human conversation to help users easily find UPS’ locations, get shipping rates and track packages. Elements of artificial intelligence are becoming a bigger part of various UPS technologies. For example, our new virtual assistant on UPS.com uses natural language understanding to help customers track packages. The assistant becomes skilled at its tasks as more people ask it questions.
Our focus is on real-world applications that benefit our customers. Drones offer a great solution to deliver to hard-to-reach locations in urgent situations where other modes of transportation are not readily available. Innovation through automation and robotics has long been a focus for the world’s largest package delivery company. In fact, UPS has been testing drones in warehouses to check high storage racks to confirm stock or available space. We’re also exploring the use of drones to deliver humanitarian aid in hard-to-reach parts of the world.
UPS Access points
UPS Access Point locations are convenient places—such as The UPS Store®, neighborhood grocery stores, or other local businesses— that offer easy package drop-off and pickup. Our technology links Access Points into our network with information entered through UPS Mobile, My Choice and ORION software used by our drivers.
With over 8,100 UPS Access Point locations in the U.S., UPS now offers approximately 67 percent of consumers an alternative to home delivery within 3 miles of their residence. Our network of interconnected apps gives our customer maximum visibility and control over where and when they receive their packages.
UPS My Choice
UPS My Choice Members and Premium Members, receive delivery alerts for all eligible home deliveries. For those times when customers won't be home to greet their UPS driver, they can reschedule, redirect, or have their packages delivered The UPS Store® or to a UPS Access Point location.
Our technology allows for changes made on deliveries to be quick and convenient. Nearly 24 million U.S. consumers already use My Choice to plan their deliveries.
The UPS Mobile app allows users to track, ship, get a quote, or find a location. It is a one-stop app for any information a customer might need on their delivery. With a simple yet robust interface and My Choice integration, it serves as a convenient way to get the information they need, whenever or wherever they may need it. UPS Mobile is has been developed for both iOS and Android platforms.
FUTURE YOU HAS EVERYTHING YOU NEED TO SUCCEED
From cloud technology to network planning tools, telematics to encryption, we’re empowering our IT team with the latest tools to serve customers and drive our organization forward.
THERE’S NO STOPPING FUTURE YOU
No matter where you start at UPS, you’ll be encouraged to learn new skills and follow your interests. Find out more about how Future You can grow through in-house training, our online learning center, or education assistance for accredited degree programs.Learn More about UPS training
STUDENTS & GRADS
We offer summer internships to students in a wide variety of degree programs. Discover mentoring and learning opportunities that will put your career on the right track. And Future You can even extend your summer internship into a year-round co-op experience or a full-time role. Find out more about our opportunities for students and recent grads.Learn More about opportunities for Students and Graduates
Learn more about our locations to see where Future You can make tech breakthroughs.Learn More about UPS locations
FUTURE YOU GOES ABOVE AND BEYOND
See how UPSers are doing more–including innovating in the skies to deliver lifesaving medicines.
Future You gets more
Medical, dental, vision, and more
Career growth & mobility
The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.
Cyber Intelligence Analyst
- Louisville, Kentucky
Cyber Intelligence Analyst
We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done…our innovative culture demands “yes and how!” We are UPS. We are the United Problem Solvers.
About Information Security at UPS Technology:
Our top-notch Information Security team quickly finds and responds to real time threats. These critical-thinkers have a hunger to keep ahead of new exploits and security trends. As a part of UPS InfoSec, you’ll continue to uphold our reputation for integrity in this growing and ever-changing field.
About this role:
The Cyber Intelligence Analyst participates in the identification, tracking, monitoring, containment and mitigation of information security threats and service operations. This position performs real-time log analysis to provide network and data security utilizing established processes and tools to focus on incident response, threat identification, analysis, containment and remediation. The successful candidate:
- performs real-time security log and event analysis and takes action within defined parameters to contain and mitigate information security threats and escalate to the next level as needed based on severity.
- reviews and analyzes security events, determines their severity, and authors reports detailing the activity.
- acts as the direct point of contact for Information Security to UPS Operations Command Center (OCC) staff responding to computer security events as directed during core work hours and potentially on-call, after hours, as part of rotational support.
- provides timely follow-up to stakeholders as appropriate and keeps management informed of changes in status during issue resolution.
- 1 to 2 years as an Analyst in a Security Operation Center or in a Incident Response and Handling role
- Prior experience with SIEM technologies
- Expert understanding of Windows and Linux OS Security, network protocols, TCP/IP fundamentals, operating systems along with log, network and system security analysis techniques
- Advanced experience with Vulnerability Threat Analysis and Malware Reverse Engineering
- Clear and concise communication and presentation of complex and complicated security topics
- Understanding of regular expressions, database structure and queries
- Understanding of basic network services, vulnerabilities, exploits and attacks
- Understanding of computer, application and network exploits and vulnerabilities
- Bachelor’s Degree preferred
- Certifications: GIAC Certified Incident Handler (GCIH) preferred
This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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