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Ensuring smooth operation at the ground level on the daily basis, supervising a team of transport analysts to:
- ensure all outbound shipments are being taken care of
- all the track and trace activities are followed up tightly to ensure on-time delivered
- provide best in class customer service to all customers
- reports are generated accurately with insights analysis
- month-end billing/accruals are being done on time with the highest degree of accuracy
- carrier's relationship management
- team's performance management
- transportation solution development to support BD
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