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UPS CORPORATE OFFICES Primary Location: 55 GLENLAKE PARKWAY , ATLANTA, GA - United States, 30328 Facility UPS CORPORATE OFFICES Job ID 280451

Job Summary

The Marketing Research Analyst determines and recommends the appropriate method of research to investigate specific business issues or problems. The incumbent designs research studies to collect customer information for use in the identification and analysis of customer solutions. This position consults with internal subject matter experts and third-party research vendors to assist in identifying the best approach to solving business issues. This role determines and collects the relevant data required to perform analyses and is also responsible for summarizing and communicating the results of the analyses to key stakeholders throughout the organization. The Marketing Research Analyst supervises specialists.


  • Determines research methodology and approach
  • Generates and distributes reports
  • Manages projects and third-party research vendors
  • Performs statistical and customer analyses
  • Supervises and develops others


  • Demonstrates an attention to detail and documents accurate information
  • Displays reporting with excellent storytelling/ability to extract information from the analysis and generate knowledge for stakeholders
  • Master's Degree (or internationally comparable degree) in Marketing, Marketing Research, or related field 
  • Master's of Business Administration (MBA) 
  • Minimum 2 years of experience in Marketing Research, either on research vendor or client side

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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