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Salesforce Application Architect

Primary Location 12380 MORRIS ROAD, ALPHARETTA, Georgia - United States of America , 30005 Job ID R23008288

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Applications Architect will create solutions for the Digital & Commercial Technology (DCT) Solutions Delivery Group (SDG). The primary focus of this role will be architecting solutions supporting the major business capabilities of UPS Sales in Salesforce Sales Cloud. He/She will support complex, large-scale customer challenges to produce secure, scalable, and high-performance solutions that maximize the full potential of the Salesforce platform.

The ideal candidate should have experience in a leading role with deep understanding of the Salesforce platform. He/She should be an in-depth problem solver and aware of Salesforce specific design considerations and associated risks such as large data volumes, governor limits, data integrations, role hierarchy, sharing rules, flows, etc. Familiarity with territory management, canvas apps, connected apps, DevOps tools such as Flosum, Shield monitoring and data encryption and CRM Analytics is desired.

He/She will demonstrate business & technical acumen required to drive business transformation in the Sales area, champion change management partnering with business & IT stakeholders, and document and drive design. You will be required to develop end to end solutions across the Sales ecosystem, including integration with various external systems. You will need to possess effective communication skills to articulate ideas to technical and non-technical audiences, have strong influencing skills and be motivated toward learning and adopting evolving technologies. The position requires experience with various architectural patterns. Must be experienced in coaching and guiding application development teams delivering business outcomes.

Salesforce architecture certifications are desirable.

Minimum Qualifications:

  • Mandatory Certifications: Salesforce Administrator, Salesforce Sales Cloud Consultant, Salesforce Developer
  • Knowledge of Salesforce and Salesforce architecture best practices
  • Knowledge of Salesforce Data archival and purging
  • Experience with Architectural Patterns, Multi-tier Application Architecture, Architecture Roadmaps
  • Knowledge of Agile and SAFe Methodologies
  • Experience with Microservices
  • Experience with highly available, large scale, multi-platform systems
  • Knowledge of DevSecOps
  • Knowledge of Database design principles
  • Technical Analysis & Investigative Skills
  • Knowledge of Security Best Practices
  • Excellent written and verbal communication skills
  • Planning and Time Management Skills
  • Analysis and Problem Solving
  • Strategic Thinking
  • Strong Negotiation Skills
  • Collaboration Skills

Bachelor’s and/or Master’s degree in Computer Science or related discipline, or the equivalent in education and work experience

Employee Type:


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.