Project Coordination Manager

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Job Description:

The Project Coordination Manager establishes milestones and team objectives and delegates responsibilities to achieve projects and assignment objectives. He/She analyzes, identifies, and diagnoses project issues using established processes and procedures. The Project Coordination Manager issues decisions on project deliverables, deadlines, and budgets. This position leads, plans, schedules, and monitors team activities to meet time and quality targets and to comply with standardized project management practices and procedures. The Project Coordination Manager organizes Information Services (I.S.) departments and user groups to manage deployments and implementations. He/She leads project and program activities to ensure deliverables meet established deadlines.

Job Duties:

Executes Infrastructure Activities

• Manages, plans, and administers installation and decommissioning activities to expedite initiatives.
• Drafts and maintains policy, standards, and procedures to document processes.
• Manages team training to optimize resources.
• Manages and maintains customer relationships to track and measure service levels.
• Collaborates with I.S. technology providers and vendors to ensure services are consistent and meet expectations.
• Supports long-term planning to ensure future service level expectations are met.

Contributes to Transition Initiatives

• Manages deployment schedules and resources to meet service level needs and to deliver results.
• Leads product assessments, planning, design, and deployments to evaluate risk.
• Acts as a liaison to I.S. partners to manage release schedules and to communicate activities and progress.
• Manages post-release reviews to measure results.
• Verifies implementations to ensure release processes and procedures are applied effectively.

Fosters I.S. and Business Relations

• Develops and manages effective communications channels to inform stakeholders.
• Initiates and facilitates open communications among stakeholders and I.S. departments to minimize confusion and to expedite effective communications.

Collaborates with senior level stakeholders to resolve technical and service request issues. Manages I.S. Projects

• Manages project life cycles (i.e., project scope, resources, schedule, budget, initiation, start-up, design, building, and deployment) to see projects from beginning to end. - Forwards project documents to stakeholders to obtain sign-off, agreement on project costs, and needed resources. - Creates, prepares, and maintains project plans to estimate resources, plan schedules, define goals, establish metrics, assess risks, and develop cost plans and to provide stakeholder reports. - Ensures affected functions and groups are identified to negotiate changes and ownership of processes and to manage project impact. - Provides status communications for senior management on issues, concerns, and risks to recommend solutions and to ensure products meet customers' needs. - Monitors assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage team productivity, project timelines, and deliverables. - Balances multiple projects and deployment schedules to meet stakeholder goals and expectations. - Determines decisions regarding tools, methods, and approaches to meet project goals. - Manages the change control procedure to ensure project deliverables are formally reviewed, completed within planned cost and timeframe, and closed.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.