Skip to main content

This site functions best with JavaScript. Please enable JavaScript in your browser to experience all that this site has to offer.

Search Jobs

Match your LinkedIn profile to UPS jobs

Future you finds it all.

Senior Customer Service Assistant

Primary Location: Tsuen Wan, New Territories - HK Job ID 055039
Apply Now

Key Responsibilities

  • Handle daily bookings / shipments / pre-alerts and export declaration
  • Assist in system update and generation of reports
  • Coordinate with internal and external customer for air shipment arrangement
  • Handle customer’s enquiry and follow up on service requirement
  • Provide general support and assistance to the team 

Who we are looking for

  • Form 5 or above
  • Relevant experience in air freight industry is an absolute advantage
  • Hands-on computer knowledge in Microsoft Word/Excel/PowerPoint
  • Good command of both English and Mandarin
  • Customer oriented and a good problem solver
  • Candidate with clerical work experience is preferred
  • Be responsible and willing to learn
  • Work Location: Tsuen Wan

What we can offer

  • Attractive Salary Package
  • Guaranteed Double Pay
  • Performance Bonus
  • 5-day work week
  • Paid Annual Leave
  • Medical Insurance
  • Life Insurance
  • Training Opportunities
  • Career Development Opportunities
  • Stable, Open and Friendly Working Environment

How to apply

  • Send us your CV to leungwinnie@ups.com  or by clicking “APPLY NOW” button below, or
  • WhatsApp us on 6011 9201 or
  • Walk in to our Center for interview on every Tuesday and Thursday at 8/F, 100 Texaco Road, Tsuen Wan or 36/F, 9 Wing Hong Street, Lai Chi Kok

Apply Now

Jobs on the map

See where Future You will go.

Learn More

Get Job Alerts

Take another step toward Future You.

Please enable JavaScript in your browser to sign up for Email Alerts with UPS.