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TMA I (Classification) Ops, STTAS

Southfield Primary Location: SOUTHFIELD, MI - United States Facility Southfield Job ID 195477 Zip Code 48034
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UPS Supply Chain Solutions is currently seeking a Trade Management Analyst (TMA) I to impact the business by mastering import/export regulations. The ideal candidate will possess a Customs Broker License or be currently pursuing a license from the U.S. Customs and Border Protection. This position offers on the job training in the areas of import/export classification, NAFTA origin verification projects and other FTA eligibility programs, and various customer specific compliance projects.

The TMA I is responsible for coordinating and carrying out all tasks necessary to develop, maintain and maximize established classification/origin functions. He/She assists in employee training regarding accounts and projects. The TMA I is responsible for providing insight, guidance and other supportive services necessary for Classification/Origin.

Responsibilities and Duties

  • Assists with process management
  • Participates in calls with client for root cause analysis and process improvements
  • Assists with workload management and distribution
  • Classifies import products under the Harmonized Tariff Schedule of the United States (HTSUS)
  • Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources
  • Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products
  • Determines eligibility for various FTA programs, including AALA and other regulatory programs
  • Manages and organizes product databases and classification information in Excel and Access
  • Enters product classifications and substantiation into proprietary operating system
  • Coordinates daily activities with TMS team members and project supervisor
  • Communicates proactively with customers including educating customers on regulatory procedures

Knowledge and Skills

  • Strong knowledge of US Customs and Border Protection Regulations
  • Demonstrated ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail
  • Excellent analytical, verbal/written communication, customer service, and time management skills                                                                 
  • Previous experience with classification and/or FTA determination
  • Bachelor's Degree (or internationally comparable degree) - Preferred
  • Customs Broker License - Preferred
  • International Trade, Logistics or Freight Forwarding experience - Preferred
  • Proficient foreign language skills - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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