Skip to main content

This site functions best with JavaScript. Please enable JavaScript in your browser to experience all that this site has to offer.

Search Jobs

Match your LinkedIn profile to UPS jobs

Future you keeps things moving.

TMA I (Analyst III, Drawback) Ops

Southfield Primary Location: SOUTHFIELD, MI - United States Facility Southfield Job ID 205546 Zip Code 48034
Apply Now

UPS Supply Chain Solutions is currently seeking a Trade Management Analyst (TMA) I to impact the business by mastering drawback regulations. The ideal candidate will possess a Customs Broker License or be currently pursuing a license from the U.S. Customs and Border Protection. This position offers on the job training in the areas of Drawback, Conflict Minerals and various customer specific compliance projects.

The TMA I is responsible for coordinating and carrying out all tasks necessary to develop, maintain and maximize established drawback programs and develop new drawback programs. He/She fills drawback claims with CBP and responds to CBP requests for assigned drawback programs. The TMA assists in employee training regarding accounts and projects. He/She is responsible for providing insight, guidance and other supportive services necessary for the Drawback Team. In addition, the TMA I contacts suppliers and conducts additional follow up as needed to respond within the specified goal to ensure compliance.

Responsibilities and Duties

  • Helps anticipate clients’ needs to prepare for client engagements
  • Assists with developing operational quality goals and standards to meet specifications
  • Assists with tracking and trending audit findings to take corrective and preventive actions and to maintain proof of audit and supporting documentation
  • Assists with root cause analyses to develop corrective action plans

Knowledge and Skills

  • Must demonstrate business propensity and strong desire to develop
  • Must display professionalism and be career-focused
  • Must consistently demonstrate initiative, positive attitude and commitment to personal, team and company goals
  • Must be forward-thinking and possess the ability to identify process improvements
  • Demonstrated ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail
  • Strong analytical, verbal/written communication, customer service, and time management skills
  • Excellent analytical and mathematical skills
  • Excellent organizational skills
  • Intermediate knowledge and use of Microsoft Office Suite (Word, PowerPoint, Excel, and Access, if necessary)
  • Strong knowledge of US Customs and Border Protection Regulations
  • Must be available to travel when necessary for audits, document retrieval and client meetings
  • Bachelor's Degree (or internationally comparable degree) - Preferred
  • Customs Broker License - Preferred
  • International Trade, Logistics or Freight Forwarding experience - Preferred
  • Minimum of three years of general office experience - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Apply Now
Instagram Click

Future You Loves Our Instagram Page

Follow Us

Jobs on the map

See where Future You will go.

Learn More

Get Job Alerts

Take another step toward Future You.

Please enable JavaScript in your browser to sign up for Email Alerts with UPS.