Sr. CBR (Drawback) Ops, STTAS
Southfield Primary Location: SOUTHFIELD, MI - United States Facility Southfield Job ID 215708 Zip Code 48034UPS Supply Chain Solutions is currently seeking a Sr. Customs Brokerage Rep (CBR) to impact the business by mastering drawback regulations. The ideal candidate will possess a Customs Broker License or be currently pursuing a license from the U.S. Customs and Border Protection. This position offers on the job training in the areas of Drawback, Conflict Minerals and various customer specific compliance projects.
The Sr. CBR is responsible for data entry, document preparation and document validation in support of filing Drawback claims. He/She supports Drawback team members with claims submittal to CBP. He/She is responsible for clerical support other supportive services necessary for the Drawback Team. In addition, the Sr. CBR assists with contacting suppliers and conducting additional follow up as needed to respond within the specified goal to ensure compliance.
Responsibilities and Duties
- Processes supporting documentation such as prepping imports, calculating complex entered values and/or duty units, data entry, sorting, matching, photocopying, and checking
- Prepares drawback forms and maintains/stores account documentation
- Communicates with clients, suppliers, brokers, etc. both verbally and in writing
Knowledge and Skills
- Must demonstrate business propensity and strong desire to develop
- Must display professionalism and be career-focused
- Must consistently demonstrate initiative, positive attitude and commitment to personal, team and company goals
- Must be forward-thinking and possess the ability to identify process improvements
- Demonstrated ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail
- Proficient analytical, mathematical, verbal/written communication, customer service, and time management skills
- Excellent organizational skills
- Proficient knowledge and use of Microsoft Office Suite (Word, PowerPoint, Excel, and Access, if necessary)
- Proficient knowledge of US Customs and Border Protection Regulations - Preferred
- Bachelor's Degree (or internationally comparable degree) - Preferred
- Customs Broker License - Preferred
- International Trade, Logistics or Freight Forwarding experience - Preferred
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

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