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Primary Location: 31 ALPS Avenue #07-00 Singapore 498784 , Singapore, Singapore - SG, 498784 Other Location: Singapore Job ID 069020

Job Description

  • Follow up and response Brokerage enquiries to both internal and external customers on a timely manner and ensure internal KPI is met.
  • Follow up payment authorization with consignee for dutiable shipments.
  • Prepare and send monthly inward and outward declaration reports to customers.
  • Handle billing disputes with Finance and/ or customers on brokerage service.
  • Perform any other duties as assigned by the Management

    Job Requirements

    • Diploma or above in Business/ Logistics/ Supply Chain Management or related discipline
    • Minimum 1-2 year(s) experiences working in logistics or courier industry with customer service experience
    • Licensed customs broker would be a plus
    • Good command of spoken and written English and Mandarin
    • Proficient in MS Office, including MS Words and Excel
    • Ability to keep a positive attitude in a fast-paced environment
    • Able to work under pressure, willing to learn, hardworking, responsible and independent
    • Able to work 5.5 days (Monday - Friday 8:30am to 6pm; Saturday 8:30am to 12:30pm)
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