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Marketing Senior Officer (Freight Forwarding)

Primary Location: 22 Changi South Avenue 2 Singapore 486064 , Singapore (Region Office), Singapore - SG, 486064 Job ID 065143

The Process and Compliance Senior Officer is responsible for the pricing processes for Revenue Management and Pricing groups across APAC. He/She manages pricing related training for Revenue Management and Pricing personnel. This position also serves as the liaison between Enterprise Revenue Management, Region and Country pricing / revenue management, marketing, and sales organizations.

The individual is primarily responsible for developing and deploying pricing policies, guidelines, and procedures to ensure profitable growth and yield for business units across APAC. He/She coordinates system development, user training and support of revenue management systems.

What’s more, he/she works with Enterprise Revenue Management to support the launch of digital platform for Ocean product by liaising with Operation Team. He/She plays a critical role in enhancing system and database maintenance.

Job Roles & Responsibilities:

  • Collaborates with Enterprise Revenue Management in the development of systems requirements and tools to ensure pricing systems and tools are accurate and appropriate
  • Verify the changes to systems comply with user needs
  • Develops training assets and provides training to Revenue Management and Pricing personnel to ensure understanding of applicable tools
  • Communicates with system users to keep them informed of system changes
  • Based on business needs, documents recommended approach and findings, and share with others in support of activities related to revenue management systems.
  • Assists in troubleshooting and resolving system issues and escalates to Enterprise Revenue Management when needed
  • Provides backup assistance to database maintenance and weekly reporting
  • Reviews pre-approved rates with Country Operation teams to ensure profitable business yields
  • Performs any other ad hoc duties assigned

Job Requirements:

  • Possess a Degree in Business, Marketing or Computer Science
  • Preferably with 1-2 years’ experience in Planning, Reporting, Market Analytics, Marketing, Business Systems
  • Good analytical, detail oriented, proactive and problem solving skills are essential
  • Ability to multi-task and work within the stipulated deadline
  • Excellent oral and written communication skill in English, Mandarin would be an added benefit.
  • Proficient in Microsoft Excel and Access. SQL would be an added benefit.
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