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Healthcare Logistic & Distribution Services Manager

Primary Location: 22 Changi South Avenue 2 Singapore 486064 , Singapore (Region Office), Singapore - SG, 486064 Other Location: Singapore Job ID 065204

Responsibilities : -

  • Covers all service areas where we typically use 3rd parties to perform activities on our behalf across APAC countries
    • Transportation, Order-to-Cash, Cold Chain Packaging & VAS solutions
  • Reports to HLD Services Manager in Europe
  • Key activities include but are not limited to the development, implementation and enhancement of all services
    • Project management of initiatives
  • Strategic & Tactical support of HLD operations, sales & solutions to meet customer requirements for customer retention, penetration and conversion opportunities
    • Expert advisor / knowledge centre
    • Advise on design of solutions & services
    • Support revenue growth opportunities to achieve & exceed Business Plan
    • Promote yield improvement initiatives, increase ratio of transport to warehouse revenue
    • Attend weekly solution / pricing committee calls
  • Coordination of vendor relations and vendor negotiations for procured services
    • Secure required services, capacity & rates
    • Develop executive relations with 3rd parties to drive performance & improve services
    • Coordinate with QA, Security, Risk Management, Legal & F&A to ensure contract compliance, quality, & performance
    • Track spend by vendor & yields per vendor/service
  • Ensure standard processes are applied across APAC
    • Carrier Certification / compliance
    • KPIs
    • Reporting
  • Monitor market activities
    • Understand the competition
    • Monitor new developments & activities
    • Share insight to HLD APAC management
  • Drive vendor integrations with technology
    • TMS e.g. carriers with UTMS
    • Symphony Dashboard
    • WMS e.g. VAS providers with WMS
  • Training & development of others
    • Enhance the skillset of HLD personnel
    • Encourage continuous improvement

Requirements :

  • Possess at least a Diploma or Degree in Logistic / Supply Chain Management.
  • Brings along 5 years of relevant experience in warehousing, 3PL and Logistic transportation preferably in Healthcare segment.
  • Innovative and capable of identifying and implementing solutions in Logistics, transportation and warehousing.
  • Good knowledge in warehouse management system and inventory management.
  • Good interpersonal and communication skills.
  • Willing to travel occasionally to APAC countries
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