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Customs Brokerage Analyst (Based in Alps Ave)

Primary Location: 31 ALPS Avenue #07-00 Singapore 498784 , Singapore, Singapore - SG, 498784 Other Location: Singapore Job ID 066974

The Customs Brokerage Analyst supports the District and Region initiatives for UPS Brokerage. He/she supports initiatives by analyzing the service KPIs reports and working with the country brokerage team to find the root cause and develop corrective action plans. He/she will work with the country to identify and report regulatory changes in order to maintain compliance in our daily brokerage processes.

Roles & Responsibilities:

Supports Service and Compliance Initiatives

  • Works with Brokerage management, Brokerage Operations sites, and other functions as needed
  • Monitors service and compliance-related metrics to ensure Brokerage Operations processes and procedures are effective, compliant, and address identified deficiencies.
  • Reviews audit results to identify root causes for deficiencies and recommend corrective action to ensure compliance with customs and other government agency regulations.
  • Work with country to review and report regulatory changes.
  • Reviews documented processes and procedures to ensure compliance of Brokerage Operations with new regulatory changes.

Monthly Reporting

  • Prepare and present review decks for weekly and monthly reviews.

Administrative Tasks

  • Provide administrative and logistical support in the daily routines of the department where necessary.
  • Perform any other departmental tasks as and when allocated.

Job Requirements:

  • Possess a Bachelor's Degree in Business, Supply Chain or related fields
  • Possess 1-3 years of work experience in relevant field (customs brokerage, regulatory, logistics)
  • Demostrate effective presentation and communication skills in English
  • Display attention to details; agile and able to adapt to a multicultural work environment
  • Possess a Customs Broker license is a great plus
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