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Primary Location: 22 Changi South Avenue 2 Singapore 486064 , Singapore (Region Office), Singapore - SG, 486064 Job ID 069775

Job Summary

The Product Marketing Asst. Manager participates in the management of UPS technology applications portfolio and assist in the development and execution of product marketing strategies. He/she gathers data and performs analyses to assess the performance of UPS’s customer-facing technology, products and services.  The Product Marketing Asst. Manager assists his/her manager in summarizing and communicating the results of the analyses to key stakeholders throughout the organization.  The Product Marketing Asst. Manager manage a Senior Officer and reports to the Product Marketing Manager.

Job Responsibilities

  • Develops subject matter expertise on internal/external sources of information for analyses to provide information for decision making
  • Responds to inquiries from internal stakeholders concerning UPS’s customer technology applications/products to facilitate understanding and ensure customer satisfaction
  • Assists in writing product plans outlining product strategy, competitive analysis, business landscape, and implementation plans
  • Identifies customer needs and analyzes marketing research information to develop value propositions on UPS technology applications/products that clearly articulates UPS's positioning against the competition
  • Coordinates UPS Enterprise Release processes; communicates with internal stakeholders to facilitate understanding of enterprise release initiatives, and provide updates on initiative status and/or issues
  • Conducts and coordinates user acceptance testing process within the workgroup to test customer technology tools functionality
  • Supports workgroup and cross-functional efforts in addressing opportunities and gaps; establishes action plans based on customer research to enhance UPS customer-facing technology
  • Assists in developing Project Definition Documents (PDDs) and other product management documentation to gain support for technology applications enhancements
  • Assists in the development of project scope, schedule, initiation and work plan development to establish accountability.
  • Update project plans to ensure that projects are completed on time and according to specification
  • Supervise and develop others by holding others accountable to established performance levels to achieve individual and group goals

Qualifications

  • Minimum Degree or higher - Marketing or Business Administration with at least two to three years relevant working experiences preferred
  • High level of proficiency in MS Excel (VLookup, Pivot table), MS PowerPoint, and MS Access
  • Excellent oral and written communication skills
  • Ability to work and interact well with cross-functions and colleagues in other countries
  • Logical thinking qualities and approach
  • Positive attitude towards a challenging work environment
  • Excellent leadership and people management skills
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