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APAC HR Talent Manager (Region Office)

Primary Location: Singapore (Region Office), Singapore - SG Job ID 057573 Zip Code 486064
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Job Description

The Talent Manager is responsible for implementing the overall succession management and talent planning strategy. As a member of the Talent Management team, this position is responsible for the design and implementation of high-impact Talent Management tools and processes related to the identification, assessment, development, promotion, and retention of internal talent enterprise-wide to support and drive strategic business goals. This position could manage others in the department.

Job Duties and Responsibilities
Implements Talent Strategy
  • Understands and champions the Talent Strategy
  • Understands the business strategy to ensure development meets the needs of both the individual as well as the business

  • Ensures the Talent process actively supports the organization’s Diversity and Inclusion objectives

  • Recommends process enhancements related to identification, development and selection processes to ensure the Talent strategy remains relevant and effective in meeting business unit goals

Provides Leadership Talent Development Consulting
  • Meets with senior business unit management to consult on leadership and talent development, including potential talent vulnerabilities, to establish development priorities

  • Works with business unit management to propose growth assignments for key talent development

  • Explores all development opportunities when providing consultative services via a thorough knowledge of the Leadership and Talent Development Learning Resources

  • Collaborates with business leaders and HR business unit professionals to identify development opportunities for existing and future leadership talent

  • Works with business units and the Talent Director to provide recommendations for external vendors for talent development interventions

  • Informs and advises business units about development needs and opportunities

  • Understands Global Leadership Development programs and communicates the value to Region/District, Business Units or Functions

Manages Leadership Talent Development Process
  • Assists in the identification of future leadership talent that is both diverse and inclusive

  • Facilitates / co-facilitates People and Talent Review meetings

  • Holds management team accountable to development commitments

  • Gathers feedback for improvement of the development meeting process from senior business unit management

  • Reviews talent and development assessments/evaluations to assess individual, business or locations impact or needs

  • Provides guidance to decision makers during the Selection process

Improves Talent Strategies
  • Maintains relationships with professional networks to stay current in the talent space

  • Understands and communicates human analytics
  • Manages the data analysis process to monitor the effectiveness of talent and leadership development processes

  • Presents analyzed data to communicate the impact of leadership and talent development processes to senior business unit management, and provides recommendations based on the results

  • Recommends development and selection process enhancements to ensure talent strategies are effective in meeting business unit goals

Manages and Develops Others
  • Manages resources and people processes to ensure the day to day administration of processes and formal procedures

  • Identifies individual and team skill gaps and developmental opportunities to facilitate individual and team development

  • Ensures that direct and indirect reports have documented career goals and detailed plans for achieving these goals to develop them personally and professionally

  • Conducts frequent performance evaluations in a consistent, fair, and objective manner to facilitate open communication and encourage continuous performance improvement

  • Holds others accountable to established performance levels to achieve individual and group goals

  • Resolves individual and group performance issues in accordance with policies and to motivate and foster teamwork

  • Coaches others and provides on-going feedback and support to improve performance

  • Identifies opportunities to involve others in new and challenging work assignments and/or rotations that advance the skills and capabilities of individuals and the organization

  • Makes salary recommendations to reward employee performance

Professional Experience/Skills
  • Business Need Assessment. Experience in monitoring business and identifying any changes; breaks the business down into smaller components to better prioritize where attention should be focused; identifies related business needs; knowledgeable about what information to look at to make an assessment; demonstrates a thorough understanding of the business’ long-term needs; creates solutions designed to fit current and future needs.

  • Change Management. Demonstrable experience and knowledge of how to modify behaviors to best align with change objectives; understands how to appropriately measure and evaluate change; effectively overcomes frequent resistance/hurdles towards change efforts; evaluates the effectiveness of change agents.

  • Designs/Develops Integrated Solutions to Business Problems. Possess detailed understanding of business requirements or critical requirements or critical elements of a complex problem; develops creative, feasible, and integrated solutions that address multiple aspects of complex business problems.

  • Meeting Facilitation. Ability to identify and interpret  unspoken feelings, attitudes, or concerns that may be inhibiting meeting progress; anticipates potential problems and effectively provides coaching and direction to resolve conflicts; adjusts meeting objectives as necessary; provides input into better methods for conducting meetings.

  • Multicultural Agility. Experience in identifying cultural issues that may impact business needs or customer solutions; applies cultural sensitivity when interacting with others outside one’s own geography; leverages cultural awareness to address challenges when operating across different geographical areas; stays current on global and cultural trends.

  • Negotiation. Must have experience to use negotiation techniques in complex situations; recognizes the potential impact of negotiation proceedings on the business; gain consensus from involved parties

  • The desired Talent Manager will possess a bachelor's degree in Human Resources, Marketing or Management or related field or the equivalent in education and work experience.

  • Minimum 8 to 10 years of experience performing in similar capacity.

  • Possess strong interpersonal and business skill in this field.

  • This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.

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