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Industrial Engineering Manager

Shah Alam, Selangor - MY Job ID 050075 Zip Code 40150
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Job Summary
The International Area Industrial Engineering Manager is responsible for directing operations activity within a region. This position provides leadership in developing and delivering effective solutions to customers internally and externally. He/She works to continuously enhance service and quality, improve organizational performance, control costs, and increase revenue.
Job Duties
Develops business plans to utilize country resources efficiently, forecast volume accurately, and promote cost control.
Guides country planning to implement cost controls based on key financial indices.
Performs work measurement analysis and job setups to maximize asset utilization.
Monitors building and facilities planning to maximize space utilization and support revenue growth.
Guides the employee requisition process to maximize resource utilization.
Drives growth and profitability to help create positive operating leverage.
Develops and supports region projects to promote service and revenue improvement, cost reduction, and strategic planning.
Coordinates with respective world area counterparts to incorporate best practices and ensure comprehensive service implementation plans.
Develops customized solutions to ensure customer satisfaction and promote revenue growth.
Incorporates solution modifications from internal and external customers to facilitate communication with region and corporate partners.
Reviews operating plan development, implementation, and maintenance to ensure service compliance standards are met.
Supports the development of operating plans to facilitate integration between countries and different functions (e.g., Solutions, Operations, etc.).
Responds to critical and complex inquiries to resolve escalations and drive customer satisfaction.
Monitors key business controls indices (e.g., balanced scorecard, service quality reports, etc.) to identify training needs and promote operational accountability.
Monitors key operational cost indices to increase revenue and provide visibility on expense allocation.
Aggregates performance data to support operational teams in managing costs on a daily and weekly basis.
  • Minimum 7 years of industrial engineering experience
Education and Work Experience
  • Bachelor's Degree preferable in Industrial Engineering or other engineering
  • Computer literate (MS Office, Graphics, and word processing applications)
  • Strong analytical & problem solving skills
  • Excellent communication skill (English)
  • Good people management skills
  • Self-starter and able to work with minimum supervision
  • Good presentation skills and able to conduct trainings/
  • Positive and able to work well in a team with excellent interpersonal skill
Desired Education Level: Bachelors
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