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TSG Analyst

Primary Location 4/5 FL 94-3, MULLAE-RO,,YEONGDEUNGPO-GU, SEOUL, Korea, Republic of , 07295 Job ID R24014042

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

TSG Analyst – Technology Services Group

Job Description

Job Summary

  • The job at UPS is a technical support position responsible for maintaining and troubleshooting IT infrastructure, desktop systems, and related hardware and software. The position emphasizes effective communication with customers, and it involves site visits for on-site troubleshooting and hardware/software installations or upgrades. Ideal candidates should possess technical knowledge of Operating Systems, familiarity with various software and networking tools, and preferred technical certifications.

Responsibilities

  • Planning and Organizing technical-related projects (기술 관련 프로젝트 기획 및 구성)
  • Hardware and Software Installation, Support, and Maintenance (하드웨어 및 소프트웨어 지원
  • Infrastructure Support (Network, Server, Telecom) (인프라 관리 "네트워크, 서버, 통신)
  • Learning and Training
  • Inventory audit and control (자산 관리)
  • Report and communication to overseas (리포팅 및 영어 커뮤니케이션)

Qualifications

  • Required
    • Effective communication skills to both technical and non-technical users
    • Hands-on knowledge upon IT infrastructure and Microsoft Operating Systems
    • Proficient in writing and speaking in English
    • Self-motivated individual with a willingness to learn
    • Customer-oriented, trustworthy, positive, and ability to work in a fast-paced environment
  • Preferred
    • 1 to 4 years of experience in related technical experience or equivalent (관련 기술 경력 1~4년)
  • Bachelor’s degree in computer-related or equivalent (컴퓨터 관련 학사 학위 또는 이와 동등한 학위)
  • Technical certifications (서버 및 네트워크 교육 이수자 또는 자격증 소지자 우대)

Working Hours

  • 40 hours a week (Mon to Fri 09:00-18:00. Exclude 1 hour lunch break)

Work Location

  • UPS Korea HQ Office (94-3, Mullae-ro, Youngdeungpo-gu, Seoul)


Employee Type:

Permanent


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