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Outside Service Provider Support Group Specialist

Primary Location: 94-3, Mullae-ro , Youngdeungpo-gu, Seoul - KR, 07295 Job ID 064931

Job Summary

The Outside Service Provider Support Group Specialist maintains customer relationships and an excellentoperation performance, improve service quality, and identify volume & revenue growth opportunities. He/She initiates training for Outside Service Provider(OSP) representatives to ensure UPS policies and procedures are followed. This position sets up business plans for relevant Outside Service Provider to support the overall UPS business planning.

Job Responsibilities

  • Initiate service enhancement

  • Conduct training for Outside Growth Partner (OGP)

  • Execute assessment, audit, analysis and monthly reviews for OGP and OSP

  • Update and share MOP Procedure with OGP and OSP

  • Set up business plan for OSP volume and expense

  • Vendor oversight and contract management for OGP

  • Data management

Job Requirements

  • Possess a Bachelor’s Degree or equivalent
  • Minimum 1 year of relevant experience in Logistics operation or Outsourcing management preferred

  • Proactive, positive and excellent people management skills

  • Proficient in MS office applications
  • Good at English skill or equivalent to understand and translate a procedure and guideline

Job Type

Permanent Position

Work Location

94-3, Mullae-ro, Youngdeungpo-gu, Seoul, 07295, Korea

Working Hour

9:00 - 18:00

Must attach resume in WORD or PDF files for consideration

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