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[상시인재풀] GBS Customer Service Rep / Global Business Services

Primary Location 4/5 FL 94-3, MULLAE-RO,,YEONGDEUNGPO-GU, SEOUL, Korea, Republic of , 07295 Job ID R22007284

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

[상시인재풀 Talent Pool]

UPS Korea는 함께할 인재를 발굴하기 위해 주요 직무 대상의 상시채용 인채풀을 운영하고 있습니다. 인재풀에 지원해주시면 추후 본 직무 채용시 인재풀 지원자를 우선 검토하여 연락드리겠습니다.

Job Summary:

This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She performs other tasks as requested.


Responsibilities:

  • Handle customer pick up calls, tracking, tracing inquiries, Import and Export inquiries, with objective to provide quality telephone customer service.

  • Follow up customer's inquires for offering quick and accurate resolution.


Qualifications:

  • Minimum college or University Diploma/Degree or related discipline
  • Good command of English
  • Customer Focus
  • Computer Literate 
  • Excellent communication skills 
  • Positive and able to work well in a team with excellent interpersonal skill 
  • Ability to demonstrate initiative and determination in a professional manner
  • Confident, trustworthy, customer-oriented and able to work in a fast paced environment

Working Hours:

  • 40 hours a week (Mon to Fri 09:00-18:00 / Break 12:00-13:00)
  • Sat work once a month: 09:00-13:00

Location: 94-3, Mullae-Ro, Youngdeungpo-Gu, Seoul


Employee Type:

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.