Trade Advisor (Based in APAC region)Primary Location: CTB-B-06, 07, 08 & 09, KLAS Cargo, Terminal New Warehouse Building, KLAS Cargo Complex , KLIA, Selangor - MY, 64000 Job ID 063478
STTAS, a UPS Company ( https://www.sttas.com/ ) is a leading provider of customs and international trade consulting services to the public and private sectors. As a recognized leader in global trade modernization systems, STTAS works closely with governments and businesses throughout the world to develop information technology, risk management protocols and other global commerce facilitation mechanisms to meet the increasing demands of global trade.
As a Trade Advisor, you will act as a subject matter expert to provide strategic consultation to clients regarding customs and other trade related matters. You will also play a key role in establishing and implementing best practices for customs brokerage on a national level.
Establish and maintain existing client relationships by delivering excellent quality service. Act as a focal point of contact by answering their trade related inquiries and providing resolutions in a timely manner.
Conduct audits, assess risk, and analyze information/documents provided by the clients.
Act on behalf of clients before the Customs Authorities.
Identify opportunities for the next requests and other STTAS teams.
Partner with other STTAS teams on region-oriented enquiries.
Conducting webinars. Responsible for process management and other duties as required for the clients and STTAS management.
Diploma/Degree/Master’s Degree in a related field, with a minimum of 4 – 5 years of relevant customs experience.
Customs Broker License preferred. Those with customs/international trade/regulatory affairs/brokerage experience will also be considered.
Solid knowledge of APAC Trade Compliance related activities including country of origin, duty optimization/regimes, cross border documentation, etc.
Committed individual with a positive attitude, strong initiative and professional mannerisms. Able to work independently and resourceful; with the ability to tap into existing networks and expand.
Excellent communication and negotiation skills to effectively build relationships with people across all levels. A strong command of English is preferred. Additional languages such as Vietnamese, Japanese, Korean, Bahasa Melayu and/or Thai would be a plus - to liaise with clients and counterparts in their native language.
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel).
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