Inside Sales Representative
- Full Time
- San Antonio, Texas
- Travel: No
- Facility: US INSIDE SALES - SAN ANTONIO
- Job ID: 256942
- Zip Code: 78228
- Street Address: 5315 S. SUMMIT PARKWAY

Future
You snapshot
- Opportunities to grow
- Strength of the UPS name behind you
- Diverse team of experts
- Creating custom solutions for business
- Resources of a Fortune 100 organization
- Empowered to use your ingenuity
Future You Has What It Takes To Move The World
As an Inside Sales professional, Future You is part of a global team that works on a scale you just can’t find anywhere else. Just consider this: we’ve delivered 3,240 packages since you started reading this section—think we know a thing or two about global opportunity?
- $65 billion in revenues in 2017
- 20 million deliveries every day to 10.5 million customers
- 454 thousand global employees
- 2.5 thousand+ operating facilities worldwide
Locations
Learn more about our locations to see where Future You can build your sales career.

Future You works with great people
Responsibility? Right away. Potential? Unlimited. Find out how a recent grad is realizing her own Future You at UPS.
Learn More about a day in the life of a UPS employeeFuture You Is A Troublemaker
If you’re looking to stir things up, to think differently, to follow crazy ideas that just might work, Future You belongs here.
Future You gets more
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Base + Incentivized Compensation
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Medical, dental, vision, and more
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Six-week paid training
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Career growth & mobility
Benefits Disclaimer
The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.
Inside Sales Representative
- Full Time
- San Antonio, Texas
Are you looking for an exciting opportunity to begin your career in sales? UPS is seeking a Non-National Inside Sales Representative (ISR), and we want to hear from you! The ISR is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. Primary responsibilities include conducting sales calls to address customer needs, selling additional products and services, and following up on leads.
In addition to building relationships with key decision makers and serving as a customer advocate, the ISR also researches the competitive environment and uses product knowledge to generate solutions that meet the customer’s needs and business objectives. Pre-call duties include using automated sales tools to perform research into customers’ businesses, as well as account information to develop appropriate selling and pricing strategies. The ISR also creates contacts, monitors contractual compliance, and answers customer questions.
This position is located in San Antonio, TX, and requires self-relocation to this geographical area. It also requires successful completion of the UPS Sales Academy, which is a comprehensive training program located on-site at the UPS Inside Sales facility in San Antonio, TX.
Responsibilities and Duties
- Responds to and resolves customer inquiries, complaints, and issues
- Coordinates opportunities and strategies with other team members
- Maintains knowledge of UPS products and services to develop appropriate sales solutions
- Reviews customer shipping practices to ensure contractual compliance
- Determines customer discounts and writes new contracts
- Educates customers on UPS’s service channels to expedite problem resolution
- Provides compelling value proposals to potential and existing customers
Knowledge and Skills
- Analyzes and evaluates financial data and trends to determine impact on customer and company objectives
- Understands customer business models, operating structures, and strategic objectives, and offers logistic sales solutions
- Solicits information from customers through a variety of questioning and probing techniques
- Understands features and business applications of products, services, and customer-facing technology offerings, and solutions
- Assesses, identifies, measures, and monitors customer’s business needs, and aligns account strategies to maximize profitability and meet strategic goals
- Conducts competitive analysis of competitor’s offerings and strategies, and maintains awareness of competitive environment
- Creates and develops effective strategies to manage accounts
- Experience using Microsoft Office products or equivalent software
- Bachelor's Degree (or internationally comparable degree) - Preferred
- UPS and/or business-to-business or business-to-consumer sales experience – Preferred
- Fluent in more than one language – Preferred
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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