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Primary Location 1000 SEMMES AVE, Richmond, Virginia Job ID 307222
  • Full-Time
  • Richmond, Virginia
  • Level: Varies based on position

Job Summary

The Billing Associate is responsible for processing bills; creating and distributing various billing reports; printing, reviewing, and assembling invoices; preparing billing adjustments; and performing research as needed.  This associate must exercise great attention to detail to ensure all steps of the system billing process are followed in the proper order.

Other Duties

  • Preparing daily reconciliations

  • Analyzing source documents

  • Ensuring accuracy of customer records

  • Responding to customer inquiries as needed

  • Identifying, researching, and resolving any errors or customer disputes

  • Editing billing-related information, updating customer’s invoicing, and ensuring proper support documentation is included

  • Reviewing customer contracts for new pricing and updating customer exception lists

  • Creating and processing manual billing entries

  • Reviewing and comparing billings to customer rates

  • Processing transportation records through key entry

  • Adding and maintaining customer account information and requirements within various billing systems

  • Implementing customer pricing rates and contractual information within various rating systems

Preferred Competencies

  • Strong organizational, time management, analytical, and problem solving skills

  • Excellent written and verbal communication skills

  • Ability to multi-task in a fast-paced environment


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Benefits & Career Advantages

Finance Professionals get a full slate of benefits and rewards.

  • 401(k)

  • Full Healthcare

  • Career Growth
    & Mobility

  • Consistent
    scheduling

  • Competitive Pay

Career Path

Finance Career Path

Career Snapshot

  • Support Operations in over 220 Countries and Territories

  • Scope and Stability of a Fortune 100 Organization

  • Diverse Team of Experts

  • Promote-from-within Culture

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