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Customer Counter Clerk 16:00-20:30 (flexible) Quebec

Primary Location: Quebec City, Quebec - CA Job ID 035922 Zip Code G2E 5X6
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POSITION SUMMARY

The Customer Counter Representative responds to customer inquiries.  The responsibilities include the following:

KEY ACCOUNTABILITIES

  • Learning UPS shipment rates and features of service
  • Tracing packages and following claim procedures
  • Billing and collection procedures
  • Processing pick up orders
  • Communicating internally with operating centres and other departments
  • Excellent customer service

EDUCATION/WORK EXPERIENCE

  • Available to work daily, Monday through Friday
  • Bilingual
  • Able to lift 70lbs
  • Working knowledge of Microsoft Office
  • Previous customer service experience
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