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Future you makes technology do the impossible.

PT Night Hub Security Supervisor

  • Portland, Oregon
  • Facility: C.S.T.C.
  • Job ID: 225366
  • Zip Code: 97217
  • Street Address: 6125 NORTH BASIN

Future
You
snapshot

  • Diverse experiences as part of a global team
  • Work with the latest technology
  • Massive scale of projects
  • Unlimited opportunities to grow

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Future you has the resources to innovate

With our commitment to making a significant investment in technology initiatives each year, the scale of technology at UPS allows Future You to dream big and realize bigger.

Orion

Today, ORION can solve an individual route in seconds and is constantly running in the background evaluating routes before drivers can even leave the facility. This level of route evaluation conducted through the ORION program requires extensive hardware and architectural provisions. Running on a bank of servers in Mahwah, New Jersey, ORION is constantly evaluating the best way for a route to run based on real-time information. While most of America is sleeping, ORION is solving tens of thousands of route optimizations per minute.

Artificial Intelligence

UPS has launched a beta version of a chatbot, an artificial intelligence-enabled platform that mimics human conversation to help users easily find UPS’ locations, get shipping rates and track packages. Elements of artificial intelligence are becoming a bigger part of various UPS technologies. For example, our new virtual assistant on UPS.com uses natural language understanding to help customers track packages. The assistant becomes skilled at its tasks as more people ask it questions.

Drone Delivery

Our focus is on real-world applications that benefit our customers. Drones offer a great solution to deliver to hard-to-reach locations in urgent situations where other modes of transportation are not readily available. Innovation through automation and robotics has long been a focus for the world’s largest package delivery company. In fact, UPS has been testing drones in warehouses to check high storage racks to confirm stock or available space. We’re also exploring the use of drones to deliver humanitarian aid in hard-to-reach parts of the world.

UPS Access points

UPS Access Point locations are convenient places—such as The UPS Store®, neighborhood grocery stores, or other local businesses— that offer easy package drop-off and pickup. Our technology links Access Points into our network with information entered through UPS Mobile, My Choice and ORION software used by our drivers.

With over 8,100 UPS Access Point locations in the U.S., UPS now offers approximately 67 percent of consumers an alternative to home delivery within 3 miles of their residence. Our network of interconnected apps gives our customer maximum visibility and control over where and when they receive their packages.

UPS My Choice

UPS My Choice Members and Premium Members, receive delivery alerts for all eligible home deliveries. For those times when customers won't be home to greet their UPS driver, they can reschedule, redirect, or have their packages delivered The UPS Store® or to a UPS Access Point location.

Our technology allows for changes made on deliveries to be quick and convenient. Nearly 24 million U.S. consumers already use My Choice to plan their deliveries.

UPS Mobile

The UPS Mobile app allows users to track, ship, get a quote, or find a location. It is a one-stop app for any information a customer might need on their delivery. With a simple yet robust interface and My Choice integration, it serves as a convenient way to get the information they need, whenever or wherever they may need it. UPS Mobile is has been developed for both iOS and Android platforms.

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FUTURE YOU HAS EVERYTHING YOU NEED TO SUCCEED

From cloud technology to network planning tools, telematics to encryption, we’re empowering our IT team with the latest tools to serve customers and drive our organization forward.

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THERE’S NO STOPPING FUTURE YOU

No matter where you start at UPS, you’ll be encouraged to learn new skills and follow your interests. Find out more about how Future You can grow through in-house training, our online learning center, or education assistance for accredited degree programs.

Learn More about UPS training

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STUDENTS & GRADS

We offer summer internships to students in a wide variety of degree programs. Discover mentoring and learning opportunities that will put your career on the right track. And Future You can even extend your summer internship into a year-round co-op experience or a full-time role. Find out more about our opportunities for students and recent grads.

Learn More about opportunities for Students and Graduates

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LOCATIONS

Learn more about our locations to see where Future You can make tech breakthroughs.

Learn More about UPS locations

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FUTURE YOU GOES ABOVE AND BEYOND

See how UPSers are doing more–including innovating in the skies to deliver lifesaving medicines.

Future You gets more

  • Competitive pay

  • Medical, dental, vision, and more

  • Teleworking opportunities

  • Career growth & mobility

Benefits Disclaimer

The benefits and compensation information provided on this website are for informational purposes only. Not every product or service is available or applicable to every employee and the availability of a product or service is subject to change. UPS reserves the right to alter or delete the information provided as required by UPS’ business needs.

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PT Night Hub Security Supervisor

  • Portland, Oregon
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Job Summary 

The Part-time Representative addresses security and the quality of services that impact UPS and its customers. He/she monitors and audits security policies and procedures, assists with the conduction of investigations, and assist with ensuring compliance with government regulations. This position may supervises administrative personnel, high value package clerks. 

A primary responsibility of this position is to audit and analyze both physical and operational security conditions. This involves inspecting physical assets (e.g., buildings, vehicles, etc.) to identify potential security issues, and reviewing service failure reports to identify employee dishonesty incidents and procedural breakdowns. The Part-time Security Representative also observes the workforce to verify employee integrity and ensure compliance with company processes and procedures, and identifies the causes of procedural and employee integrity issues to determine appropriate responses. Another core responsibility is conducting security investigations and presenting findings. The Part-time Security Representative investigates losses, damages, compliance violations, and possible criminal activity. He/she analyzes research and surveillance data, interviews investigation subjects to obtain written incident statements, and prepares accurate and thorough case files. Finally, the Part-time Security Representative presents investigation findings to management and government agencies to ensure appropriate incident responses. This position also develops, implements, and enforces security policies and procedures. This includes creating training and materials on security and loss prevention practices, and conducting research on best practices. 

Other Duties 

  • Audit quality and integrity policies and procedures to ensure compliance
  • Monitor employee disciplinary data to ensure corrective action is taken
  • Analyze investigation results and the root cause of losses to determine preventive measures
  • Attend meetings and consult with UPS departments about security and procedural issues
  • Develop customized security procedures for external customers
  • Determine employee training needs to produce continuous development plans
  • Provide feedback and support
  • Conduct performance evaluations and resolve individual and group performance issues 

Preferred Competencies 

  • Applies knowledge of local, state, and federal laws and regulations to guide workforce behavior
  • Applies legal, regulatory and safety compliance knowledge to reduce company risk
  • Applies an understanding of policies and procedures to situations and operations in a business area
  • Coaches and develops others using career development processes and tools
  • Conducts research by gathering internal and external information (e.g., similar cases, facts, opinions, trends, needs, impact, benefits, best practices, and risks), and summarizes/communicates findings
  • Investigates incidents and responds to requests, problems, crises and critical situations. Identifies causes, documents findings, and determines responses/next steps
  • Manages routine inspections of buildings, grounds, equipment, supplies, and/or compliance documents to ensure safety, regulatory compliance and service life
  • Manages projects and programs including allocating people and resources, organizing logistics and implementation, monitoring progress, adapting plans, and identifying and resolving rollout issues
  • Manages protection of physical property by directing inspections and patrols to safeguard against fire, theft, vandalism and illegal entry

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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