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Airfreight Operations Supervisor

Primary Location: Peschiera Borromeo, Milano - IT, Job ID 062823

The Air Freight Operations Supervisor monitors operational business requirements and manages the daily activities of Import/Export Air Freight Departments. He/She tracks service commitments and team performance and manages cost. This position ensures compliance with regulations and internal policies, procedures, and controls while supporting internal and external customer requests for special handling of freight. He/She coordinates activities with internal groups (e.g., Service Centers, Gateways, Facility, Dangerous Goods, Customs, Business Development etc.). He/She manages and trains representatives to answer freight inquiries

Key Accountabilities

• Manges Freight Operations

• Promote and maintain freight customer relationship

• Coordinates and monitors customer support

• Supervise and develop others

• Promote Health & safety and compliance

What we offer

• Permanent and Full Time contract.

• The position is based in Peschiera Borromeo (Milan) but available to travel and to relocate

Job Specific competencies

• Freight forwarding operations rules knowledge

• Compliance knowledge

• Report generation

Education and Work Experience

• Preferably degree or Master in Logistics and International Trade

• Previous experince in freight roles

• Good knowledge of MS Office

• Fluent english

• Flexibility, adaptability and ability to work under pressure

• Problem solving

• Customer care attitude

• Result oriented

• Leadership capabilities


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