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Hub Supervisor

Primary Location 6-7.5 BLOCK A, PENANG, Pulau Pinang (Penang) - Malaysia , 11900 Job ID R22019797

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Job Description:

Job Summary
This position is responsible for managing UPS Small Package hub and sort activities. He/She is accountable for ensuring packages are sorted accurately and loaded onto appropriate trailers for movement to next location. This position ensures loads are dispatched on time and to the appropriate locations. He/She supervises unloaders, sorters, and part-time supervisors. This position analyzes load forecast volume projections to ensure adequate staffing, and reviews daily operational reports to manage productivity and performance. He/She also collaborates with hub and feeder management to plan peak season and special sort activities. This position meets with union representatives to improve employee relations and minimize issues. He/She also monitors results of tests to ensure compliance with applicable safety regulations and agencies, ensures training documentation complies with requirements, and holds direct reports accountable for on-the-job health and safety.


  • Communicates across functions to ensure equipment is serviced.
  • Supports staffing and pre-sort plans.
  • Ensures packages are sorted correctly.
  • Collaborates with feeder and dispatch operations to ensure loads for large accounts are sorted and built according to service agreements.
  • Determines employee training needs to produce continuous development plans.
  • Provides feedback and support.
  • Conducts performance evaluations and resolves individual and group performance issues.


  • Bachelor's Degree or International equivalent - Preferred
  • Legal, regulatory, and safety compliance knowledge - Preferred
  • Understanding of policies and procedures to situations and operations in a business environment - Preferred
  • Manages and uses details, facts, and information to thoroughly and accurately plan and complete work
  • Experience managing physical assets (e.g., machinery, vehicles, equipment, supplies) - Preferred

Employee Type:


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