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Brokerage Assistant Manager

Primary Location LOT D2, PENANG, Pulau Pinang (Penang) - Malaysia , 11900 Job ID R22013067

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

  • Set performance goals and project deadlines that align with the company plans, supervise employee performance, track progress and provide constructive feedback throughout projects.
  • Conduct performance reviews, motivate team members and create strategies to boost productivity.
  • Act as a subject matter expert and advisor regarding compliant import/export of goods and participate in business tenders related to customs and trade compliance.
  • Apply advanced knowledge of local import/export regulations and requirements, staying abreast of new regulations and programs that may impact the business.
  • Supervise all the Customs and Trade Compliance activities across all business units (eg. Strategic Goods Control, FTA schemes, US Export / Foreign Trade Controls, the efficacy of permit declarations, the impact of Dangerous Goods regulations on customs clearance for DG classified shipments, special customs clearance procedures, i.e CARNET and etc).
  • Resolve issues and address any customs or government agency issues.
  • Liaise with outsourced Permit Declaring Agent contractors and manage performance to ensure complete and accurate information is provided to Customs.
  • Ensure appropriate corrective actions are implemented in response to any findings in the import/export compliance audits.
  • Ensure work processes stay relevant to the current operating arena and customer expectations.
  • Perform any other duties as assigned by the Management


  • Possess a Diploma or Bachelor Degree of any discipline, preferably in Logistics & Supply Chain/Business Administration.
  • Minimum of 3 to 5 years of experience in Customs & Trade Compliance related field.
  • Good knowledge on Strategic Goods Management, Export Control and Internal Compliance Program (ICP) will be an advantage.
  • Good knowledge in HS Code Classification is required.
  • Any Customs & Trade Control related certifications is a good to have.
  • Must have good program and project management skills to work directly with customers and internal partners on trade & custom regulatory compliance.
  • Excellent communication skills to work with various levels of management and operational teams across the business.
  • A motivator, communicator, trainer and facilitator in managing work & business performance and aspiration.

Employee Type:


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