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Key Entry Clerk - Early Morning (2 AM Start) (Canada)

Primary Location: Mississauga, Ontario - CA Job ID 055081 Zip Code L4V 1C2
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POSITION SUMMARY
The ECS clerk is responsible for all centre administrative tasks in the package centre.
KEY ACCOUNTABILITIES
  • Dealing with all telephone calls 
  • Handling customer complaints in a professional manner.
  • Dealing with SLA concerns, PCA queries
  • Providing customer counter cover
  • Running reports for the centre, TTS report, Cares report and Apple report
  • Cash handling, banking
  • Meet set targets on a daily basis
  • Responsible for any additional tasks given
  • The position will be paying $14 per hour
EDUCATION/WORK EXPERIENCE
  • Fluency in English both written & spoken is essential
  • Be efficient
  • Have good communication skills 
  • Able to work in a targeted environment.
  • Work well in a team
  • Working knowledge of word and excel.
  • Some experience in a similar work environment would be an advantage
  • Typing speed - 30 wpm
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