GBS Billing AssociatePrimary Location: Medellín, Antioquia - CO, Job ID 062406
Answer ECM inquiries related to COD’s and Tracers. Follow up with internal and external customers as needed.
Contact customers through calls for missing information and/or provide additional details on the resolution.
Attention to detail
Excellent customer service skills
Work with internal UPS functions and external customers to resolve issues
- To prepare and send the documentation required.
- To contact clients when is required.
- To do analysis ad process paperwork of the process assigned.
- To provide solutions and follow up to the requirements.
- Mental agility
- Ease with mathematics
- Excellent interpersonal relationships
- Preparation of reports
- Decision making
- Technical degree in administrative careers
- 6 months of experience in administrative jobs
- Excel intermedium
- English level C1
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