GBS Billing Associate US SPPrimary Location: Medellín, Antioquia - CO, Job ID 066535
- Process all billing inquires from internal and external customers according to the procedures , within the deadline and in an accurate way
- Work with internal UPS functions and external customers through emails and calls for missing information and/or provide additional details on the resolution and resolve issues.
The work load must be prioritized to ensure issues are addressed on a timely basis.
- Key Accountabilities
- To prepare and send the documentation required.
- To contact clients when is required.
- To do analysis ad process paperwork of the process assigned.
- To provide solutions and follow up to the requirements.
- Mental agility
- Ease with mathematics
- Excellent interpersonal relationships
- Preparation of reports
- Decision making
- Technical degree in administrative careers
- 6 months of experience in administrative jobs
- Attention to detail
- English level B1.
- Excel intermedium
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